Windows 10: Problem with Microsoft Media Creation Tool

Discus and support Problem with Microsoft Media Creation Tool in Windows 10 Installation and Upgrade to solve the problem; Is there something wrong with Microsoft’s Media Creation Tool? Thrice I have tried to download the Windows 10 ISO, and each time, after almost 18... Discussion in 'Windows 10 Installation and Upgrade' started by nancy2019, Mar 11, 2019.

  1. nancy2019 Win User

    Problem with Microsoft Media Creation Tool


    Is there something wrong with Microsoft’s Media Creation Tool?


    Thrice I have tried to download the Windows 10 ISO, and each time, after almost 18 hours had elapsed and the progress of the download had neared completion, the following message kept popping up:


    There was a problem running the tool.

    We’re not sure what happened but we’re unable to run this tool on your PC.

    If you continue experiencing problems, reference the Error Code when contacting support. Error Code : Ox80200013 – Ox90018



    A lot of my data had thus been wasted. I have checked with my Service Provider and have been assured that there is nothing wrong with the network. It follows the problem can only be with the Tool. Besides third-party sites offering Windows operating system downloads (which I guess can be risky), are there any other safe ways to download the Windows 10 ISO?



    :)
     
    nancy2019, Mar 11, 2019
    #1

  2. Media Creation Tool question


    Thanks Cerberus but Ive no problem downloading the Iso with the media creation tool. I don't think its the ISO that is the problem' I think the problem is when the Media Creation Tool is creating the bootable USB flash drive. So I think I can use the Media Creation Tool for that part...and as you say try something like Rufus to create the bootable USB flash drive

    I still have this question though "The tutorial here says after going to the Microsoft site and selecting the Download Tool (Media Creation Tool) option that the Media Creation Tool should be save to the PC and run from there.
    On Microsoft site the instructions are to Download the Tool and select Run (no saving to the PC). Is there a reason for saving it to the PC first as suggested on Tenforums?"

    I was curious to see if others had encountered the issue I had with the Media Creation Tool. Ive never had a problem using it before
     
    sportsfan148, Mar 11, 2019
    #2
  3. Media creation tool

    Hi,

    We would like to know more about this concern. Kindly answer the following:

    • Any changes made on the computer prior to this concern?
    • Is this the first time that you encountered this problem?
    • What troubleshooting steps have you tried so far?
    • May we know the reason why you want to download Media Creation Tool?
     
    Desiree Yau, Mar 11, 2019
    #3
  4. cereberus Win User

    Problem with Microsoft Media Creation Tool

    Media Creation Tool question


    Just mount iso as a drive and run setup.exe - most reliable method.
     
    cereberus, Mar 11, 2019
    #4
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Problem with Microsoft Media Creation Tool

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