Windows 10: Problem With Microsoft Safety Scanner MSERT

Hello all! I have an HP Omen desktop with Win10 Home and my OS Build is 19045.2673. There appears to be a problem with the latest builds of Microsoft Safety Scanner MSERT 64 and 32 bit. I have downloaded this several times today and each time I try to open it I get this error below. I have ran SFC, DISM with no corrupt files found. Thinking I may have malware I ran Malwarbytes and Norton 360 scans and all are clean. I ran update troubleshooter and it was fine. My Event viewer had no errors. I went to https://support.microsoft.com/en-us/topic/how-to-troubleshoot-an-error-when-you-run-the-mic

:)

 

Unable to Load Microsoft Safety Scanner Web Page


Hi, Which specific URL are you having problems with?

Does this help?
You cannot download the Microsoft Safety Scanner because of a malware infection - Microsoft Support
"If a malware infection is preventing you from downloading the Microsoft Safety Scanner to your computer, use one of the following methods to download and run the tool.Method 1: Run the Microsoft Safety Scanner from removable media

Save the Microsoft Safety Scanner to removable media on an uninfected computer, and then run the tool on the infected computer. To do this, follow these steps:........................................"

You can also get the scanner here e.g.
Microsoft Safety Scanner Download

 

microsoft edge browser infected vith trojan virus

You can use the Microsoft Safety Scanner to remove malware from your computer. To do this, follow these steps:

• Go to the following Microsoft website:
  Microsoft Safety Scanner
• Click Download Now. Follow the instructions to download and install the Microsoft Safety Scanner. When you are prompted, save the file to your desktop.
• When the installation is complete, go to your desktop and double-click the
  Microsoft Safety Scanner icon. It may be listed as msert.
• Click the Accept all terms of the preceding license agreement check box, and then click
  Next two times.
• `~`

 

Microsoft safety scanner finds no virus?

Hello Anxious,

I am Jaspreet Singh.

Microsoft Scanner works in steps.

So at first stage it will detect what may be an infected file and it will add that to a list. This is the number you see when you see the scanner progressing. These are not actual infections, just suspicious files.

Once the scan is done the safety scanner will match the suspected files with the most recent database of threats and then tell you the actual infections on your system. If the last number is 0 it means no actual infection was found.