Windows 10: Problem with Microsoft Sculpt Keyboard

Discus and support Problem with Microsoft Sculpt Keyboard in Windows 10 Drivers and Hardware to solve the problem; I don't have any issue with connecting the keyboard, but if I haven't typed anything for 15 or 20 seconds, my computer does not register the first key... Discussion in 'Windows 10 Drivers and Hardware' started by GCPLH###, Dec 13, 2019.

  1. GCPLH### Win User

    Problem with Microsoft Sculpt Keyboard


    I don't have any issue with connecting the keyboard, but if I haven't typed anything for 15 or 20 seconds, my computer does not register the first key stroke. I have to double type the first letter of the word or it does not recognize it. Is there any setting or remedy for this? I have downloaded the software from Microsoft to configure the keyboard, but there is nothing in that software to address this problem.

    :)
     
    GCPLH###, Dec 13, 2019
    #1
  2. btarunr Win User

    Microsoft Sculpt Mobile Keyboard Pictured

    Microsoft is applying the design principles of its September-launched Sculpt Comfort desktop keyboard on a new product targeting Windows 8 tablet-docked desktops and notebooks, the Sculpt Mobile. Measuring 355 x 167 x 13 mm (WxDxH), and weighing 438 g, the Sculpt Mobile is a compact wireless keyboard that uses Bluetooth to talk to its host device. It features a compact 87-key QWERTY layout in a number of IMEs. Pictured below is the Japanese + English keyset. Powered by two AAA-size batteries, the Sclupt Mobile can work up to 5 months with typical usage before needing a battery replacement. It can maintain a range of 10 meters with its included USB Bluetooth dongle, which can vary, if using the tablet's in-built Bluetooth transceiver. Slated for November 2, the Sculpt Mobile is expected to be priced at 4,935 JPY (US $63).


    Problem with Microsoft Sculpt Keyboard 102a_thm.jpg

    Problem with Microsoft Sculpt Keyboard 102b_thm.jpg


    Source: Hermitage Akihabara
     
    btarunr, Dec 13, 2019
    #2
  3. Sculpt Comfort Keyboard not registering 1st keystroke

    Hello Kit,

    An outdated or incompatible driver can be one of the possible factors why this issue occurs. That being said, I suggest you to Run the Hardware and Devices troubleshooter
    and check. Follow the steps to run the troubleshooter:

    1. Press Windows key + S on your keyboard.
    2. Type Troubleshoot and hit
      Enter.
    3. Click on Hardware and Devices.
    4. Run the troubleshooter and follow the on-screen prompt.

    Also suggest you to go the link below and download the latest drivers for the keyboard and see if it helps to resolve the issue:

    Sculpt Ergonomic Desktop

    If you have additional questions, or if the issue persists after the troubleshooting steps above, please let me know by replying to this thread. This way, I'll get notified and respond back to you as
    soon as I can.
     
    Michelle Vil, Dec 13, 2019
    #3
  4. Problem with Microsoft Sculpt Keyboard

    microsoft sculpt ergonomic keyboard

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing issues while using the Microsoft Sculpt Ergonomic keyboard on your PC as it stops working. For more clarity on the issue, please respond to the questions below.



    1. Are you aware of any changes made to the PC?
    2. Which build version of Windows 10 are you using currently?
    3. Does the issue occurs while using a specific application or all the applications?
    4. Is the trans-receiver for the keyboard connected properly to the PC?


    Meanwhile, you can try re-installing the drivers and Microsoft Mouse and keyboard center for the keyboard and check if that helps. You can download the drivers from the

    Microsoft website
    .



    If the issue persists, please get back to us with the results of troubleshooting steps to assist you better.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Dec 13, 2019
    #4
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Problem with Microsoft Sculpt Keyboard

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