Windows 10: Problem with Microsoft Store and gifting Xbox Ultimate Pass to Someone

Wooolfy · Apr 16, 2022

For whatever reason, when I try to purchase and gift Xbox ultimate game pass to someone via Microsoft Store, entering all the correct information for me and theirs, I'm slammed with a error message that reads "Contact us at Microsoft Support. We’re having trouble processing your payment and we’d like to get it sorted out" with this jumble of words and numbers after that message with the time and day.Obviously, I have money in my bank account, so that's not the issue. As a matter of fact, my card is also not the issue as well as I purchased for myself a product through the Xbox App on my PC for

:)

Brink · Apr 16, 2022

Xbox One can now give gifts right in Microsoft Store

In the past, if customers wanted to send a game to friends or family as gifts, they relied on physical discs or gift cards. Starting today, gamers on Xbox One can now give gifts right in Microsoft Store – just in time for the holidays.

Now you can gift select Xbox One digital games and downloadable game content (durables only) as well as Xbox Live Gold and Xbox Game Pass subscriptions, right from Microsoft Store on the Xbox One family of devices, Windows 10, or online.

Purchasing digital games comes with its own benefits, including features like cloud save and resume, or accessing an entire games library at a friend’s house. With immediate digital delivery and one click-redemption for your recipient, it’s the easiest way to give and receive the best of Xbox, and skip the holiday traffic and long lines.

Here’s what you need to know about giving or receiving a game gift:

In Microsoft Store on Xbox One, those giving gifts can enter the email address of the gift recipient, or choose a Gamertag from their Xbox Live friends. In Microsoft Store on Windows 10 and online, customers will need to know the email of the recipient in order to send a gift.

Gift recipients will receive a code for their digital gift via an email message that contains instructions on how to redeem the code. The email is sent immediately upon gift purchase. In addition to receiving a gift message via email, on Xbox, gift recipients will receive a system message from Xbox Live containing the code for the digital item along with a “one-click” redemption button to streamline code redemption.

Microsoft Store gift giving comes with some policies: first, gift recipients can only redeem gifts in the country or region where they were purchased. Furthermore, customers can purchase two gifts of a particular product at discount, and a total of 10 gifts at discount every 14 days. Once the discount limit is hit for a product, customers need to wait 14 days to purchase that product again as a gift, even if the item is no longer at discount. Note: there are no limits on gift purchases when a product is at full price.

Today’s version of gifting does not include Xbox 360 backward compatible and Xbox original games, pre-orders, “free” products, consumable DLC (e.g. virtual currency), or PC games (other than a few, select XPA titles). Gifting is not currently enabled for other categories such as PC apps, movies & TV or eBooks, but we hope to have more to share on expanding supported types of ‘giftable’ Microsoft Store content, soon.
There are thousands of items currently eligible for gifting this holiday season, and we’re confident you’ll find the right gift for that special friend or loved one.

Gifting is just one of many new features that we’ve been working on. For more details on the new features launching on Xbox One today, check out this Xbox Insider announcement. Gifting was pioneered directly from fan feedback – and we’re listening – so keep the suggestions coming!
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Source: Give the Gift of Games this Holiday! - Xbox Wire

Brink · Apr 16, 2022

App and avatar item gifting now here in Microsoft Store

Today, we are excited to announce that in addition to digital games, Xbox Live Gold and Xbox Game Pass subscriptions, we have expanded digital gifting to include apps and avatar itemssold in the Microsoft Store.

Here’s how to start sending digital gifts in the Microsoft Store in three easy steps:

Head over to the Microsoft Store on your Windows 10 PC, Xbox console or online.

Navigate to the product that you would like to purchase as a gift.

Select “Buy as gift” and enter the email address of the gift recipient. (On Xbox One, you can choose a Gamertag from your list of Xbox Live friends.)

The gift recipient will receive a code for their product along with instructions on how to redeem the code. (On Xbox One, gift recipients will receive a system message with a clickable redemption button.)

There are a few things to keep in mind as you’re gifting apps, games and other content:

There are limits to the number of discounted products you can buy. Gift purchasers can only buy two (2) of the same discounted product – and a total of ten (10) discounted products – every 14 days. There are no limits for gift purchases made at full price.

Gifting of Xbox 360 and Xbox original games, Xbox original avatar items, pre-orders, free products and consumable downloadable game content such as virtual currency is not allowed.

Gift recipients can only redeem gift tokens in the country or region where they were purchased.

The gifts are sent to recipients as soon as they are purchased. Currently, you can’t time the delivery of the gift for a specific date and time.

Most apps and avatar items are available for gifting today, Oct. 19, and all apps and avatar items should be available for gifting by Tuesday, Oct. 23.

Digital gifting has been one of the top asks from our fans, and we are pleased that we’ve made it even better! Please continue to give us feedback on features you would like to see on Microsoft Store, using the Windows Feedback Hub app or the Xbox Ideas site.
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Source: App and avatar item gifting is here - Windows Experience Blog

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Brink · Apr 16, 2022

App and avatar item gifting now here in Microsoft Store

Today, we are excited to announce that in addition to digital games, Xbox Live Gold and Xbox Game Pass subscriptions, we have expanded digital gifting to include apps and avatar itemssold in the Microsoft Store.

Here’s how to start sending digital gifts in the Microsoft Store in three easy steps:

Head over to the Microsoft Store on your Windows 10 PC, Xbox console or online.

Navigate to the product that you would like to purchase as a gift.

Select “Buy as gift” and enter the email address of the gift recipient. (On Xbox One, you can choose a Gamertag from your list of Xbox Live friends.)

The gift recipient will receive a code for their product along with instructions on how to redeem the code. (On Xbox One, gift recipients will receive a system message with a clickable redemption button.)

There are a few things to keep in mind as you’re gifting apps, games and other content:

There are limits to the number of discounted products you can buy. Gift purchasers can only buy two (2) of the same discounted product – and a total of ten (10) discounted products – every 14 days. There are no limits for gift purchases made at full price.

Gifting of Xbox 360 and Xbox original games, Xbox original avatar items, pre-orders, free products and consumable downloadable game content such as virtual currency is not allowed.

Gift recipients can only redeem gift tokens in the country or region where they were purchased.

The gifts are sent to recipients as soon as they are purchased. Currently, you can’t time the delivery of the gift for a specific date and time.

Most apps and avatar items are available for gifting today, Oct. 19, and all apps and avatar items should be available for gifting by Tuesday, Oct. 23.

Digital gifting has been one of the top asks from our fans, and we are pleased that we’ve made it even better! Please continue to give us feedback on features you would like to see on Microsoft Store, using the Windows Feedback Hub app or the Xbox Ideas site.
Click to expand...

Source: App and avatar item gifting is here - Windows Experience Blog

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— Twitter API (@user) View on Twiiter
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Windows 10: Problem with Microsoft Store and gifting Xbox Ultimate Pass to Someone

Problem with Microsoft Store and gifting Xbox Ultimate Pass to Someone

Problem with Microsoft Store and gifting Xbox Ultimate Pass to Someone

Problem with Microsoft Store and gifting Xbox Ultimate Pass to Someone

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