Windows 10: Problem with my Toshiba external drive.

Hello. I'm very sorry if I am posting this in the wrong section. Previously I have only ever posted a 'response' to a particular thread.
My problem is this. Recently I tried (and failed) to create a bootable version of Window 10 on my (blank) external 1TB Toshiba external drive. Once I realized that I had failed, I then wanted to format the drive for other use. I then noticed that somehow I had acquired an extra 'RECOVERY' drive. Please see attached screenshot.
Regardless of how many times I format the Toshiba drive......that 'RECOVERY' drive remains.
Please can any of you wise people help me get rid of it ?



:)

 

Toshiba External USB drives not showing in Explorer or Disk Management Plug-in

The manufacturer does not list a driver for the Canvio HDTC705AL3A1 model which shows the problem. The drive was visible from an XP machine, and after this was visible once on a Win 7 Machine but is currently not visible on the Win 7 machine. There are many
driver update programs available, but the disappearance of visibility on the Win 7 machine would seem to indicate a hardware problem with the device.

A post describing a I TB Toshiba USB Drive which could be accessed from XP but not Win 7 is at

https://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/1tb-external-hard-drive-works-on-xp-but-not/3f04c33a-1eb2-49d6-9cbe-8384962ff52d

The answer was:

I found the problem to be with the controller that Toshiba uses on their external hard drives.




I removed the Toshiba hard drive from the casing, put it into a SeaGate casing (thus using a SeaGate controller) and it worked fine.




To my knowledge their is no software work around for a Toshiba Ext HD and W7. Take the HD out of the casing, buy a cheap eSATA to USB connector & problem solved.


Do you think this is likely to be my problem? I don't have any spare removable USB drives to try the treatment suggested

 

Toshiba External Drive wont respond even though it connects

Hi,

Thank you for coming back to us with the information.

Let’s check if this is an issue with external drive. I would suggest you to connect the external drive in different computer and check if you are able to open the drive.

Meanwhile, I suggest you to run check disk on the hard drive to see if there are any corruptions. Follow the below steps:

• 
  Press Windows key + X, click Command Prompt (Admin).
  
• In the Command Prompt, type the following command, and then press ENTER:
  
  chkdsk /f

Disclaimer: While performing check disk on the hard drive, if any bad sectors are found then check disk will try to repair that sector. Any data available on a bad sector might be lost.

Once Check Disk completes, boot the computer and then check.

Hope this information is helpful. Let us know the status.

 

External drive

Hi Richard,

There are several factors that can cause your external drive to not read DVDs even though the system is recognizing the device. This could be caused by a driver that needs to updated or corrupted files. For us to resolve your concern, kindly answer the questions
below:

• Just to confirm, the device that is not working properly is a external DVD optical drive?
• Were there any recent changes or updates installed on your computer?
• Have you tried to plug the external drive to a different port on your computer?

As a initial recommendation, we suggest that your run the built in troubleshooter in Windows 10. Kindly refer to the steps below:

• Type “Troubleshooting” in the Search bar and press Enter.
• Click on “View All” in the top left corner.
• This will display the list of troubleshooters which are built-in in the computer. You can click on
  Hardware and Devices from the list and you can run the troubleshooter.

This will check for common errors that affect hardware on your computer and attempts to correct them.

We look forward to your response after completing the steps.