Windows 10: Problem with opening any documents or downloaded files

I am running Windows 10 and have done all the updates per schedule. I accessed an Excel file on June 7th, turned the computer off as we were gone for 2 days and now when I got back on June 9th, I get an error message on all document files and downloaded files - "Windows cannot find ....name of file. Make sure you typed in the name correctly etc.". I cannot access any document files from a Flash Drive either. I have rebooted my computer, uninstalled KB4560960 update but am unable to do that to KB4560959 or KB4556799 and restarted Windows Explorer from Task Manager. I am running Avast Free Antivirus plus Avast Cleanup Premium. Strange thing is that I can access my picture files which is a good thing as I am in the middle of a huge digitalization project form photo albums. Unfortunately when I had my computer upgraded a few months back, the guy did not reset up my Restore points so I don't have that option either. Any help is much appreciated as I NEED access to these files now! Thank you.

:)

 

Downloaded files disappear


When you download a file through any browser, there's an option somewhere to 'Open Containing Folder.'

In Windows, to find a file you have downloaded...

1. Open your personal folder by clicking the Start button and then clicking your user name at the top of the Start menu's right pane.
   
2. Double-click one of the following folders:
   
   • Downloads
     
   • Documents
     
   • Pictures
     
   • Videos
     
   • Music

If you do not see the file you are looking for, but know its file name, you can search for it by following these steps:
To search for a file you have downloaded...

1. Click the Start button
   
2. Type all or part of the file name into the Search box.
   The file you are looking for will appear in the list of results.

 

"open with" and opening of files slow

Hello,

Thank you for writing to Microsoft Community Forums.

1. Since when are you facing this issue?
2. Have you made any changes on your computer, prior to this issue?

To fix issues with Word documents opening slowly, I suggest you to attach a different template to the document and check if that helps. Follow the below steps to attach a templates.

Steps:-

1. Open Word application.
2. Click on File and select Options.
3. Select Add-Ins from the list.
4. Under Manage Select Templates and click on
   Go.
5. In the pop up, type Normal in the Document template.
6. Click on Ok.

To fix issues with Adobe files opening slowly follow the below troubleshooting steps and check if that helps.

Steps:-

1. Open Adobe application.
2. Click on Edit.
3. Select Preferences option.
4. Tap on General.
5. Uncheck Enable protected mode at startup.

Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator

 

Downloads folder is the Documents folder

Hi Chris,

Thank you for posting your query on Microsoft Community.

I suggest you to Restore to Default the folders and document settings and see if it helps.

Step 1:

Please follow below steps and check if it helps.

• Go to Download folder.
• Right click on the Download Folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

Step 2:

Please follow below steps and check if it helps.

• Go to Documents folder.
• Right click on the Document folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

After performing above steps change the settings as you required and check if it helps.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.