Windows 10: Problem with Playing Video

Discus and support Problem with Playing Video in Windows 10 Software and Apps to solve the problem; Hi there.. I've installed the latest version of Windows 10 as I tried to play a video file but there's no video player!! Ok I downloaded Movies & TV... Discussion in 'Windows 10 Software and Apps' started by Nezar Kallas, Dec 15, 2019.

  1. Problem with Playing Video


    Hi there.. I've installed the latest version of Windows 10 as I tried to play a video file but there's no video player!! Ok I downloaded Movies & TV App and tried again but! it says the following :

    Problem with Playing Video 4e94302b-1817-42cd-8092-7b612347e374?upload=true.jpg


    I am wondering why?? it's just a video player, is that a hard thing to add the full application in Windows or in Microsoft Store at least?!! everything can be easier but you always wasting our time!


    [Original Title: Enough]

    :)
     
    Nezar Kallas, Dec 15, 2019
    #1
  2. Amit_Sun Win User

    video not playing

    Hi,

    Thank you for writing to Microsoft Community Forums.

    1. May I know, which video player you are using to play the video?
    2. Are you able to play the video on any other computer?
    3. Are you facing the issue with only specific video or with all the other videos?

    This issue could also occur when the USB or SD card is corrupted when you have transferred the video.

    Try the troubleshooting methods provided below to further narrow down the root cause of the issue.

    Method 1: Try a different video player.

    1. Try to use a different USB to transfer the video, if you are playing it on other computer or device.
    2. I suggest you to try a different video player and check if it plays.
    3. You can also check on different device or computer.

    Step: Run Windows Media player troubleshooter.

    1. Press Windows + R key on your keyboard together.
    2. Copy and paste the below command and run each at a time and follow the onscreen instruction on the troubleshooter
    3. msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic
    4. msdt.exe -id WindowsMediaPlayerLibraryDiagnostic
    5. msdt.exe -id WindowsMediaPlayerDVDDiagnostic
    6. Reboot the computer and check.
    If you still face the issue, reply to this post with more information.

    Hope it helps,

    Amit Sunar

    Microsoft Community – Moderator
     
    Amit_Sun, Dec 15, 2019
    #2
  3. Videos won't play- "This item is in a format we don't support. Oxc1010103"

    Hi,

    To assist you better, please answer the following questions:

    • Which is the media player you are trying to play the video?
    • What is the format of the video file you are trying to play?
    I suggest you to run the video in the Windows media player
    and check.

    If the issue still persist, you may check for any pending updates and install it, then check if you can play the video. To check for the update and install the updates, please follow the below steps:

    • Go to Start menu, and type Windows updates and press Enter.
    • Click on Check for updates, Windows will check for any pending updates and shows on the screen after this. Select install to install the updates.

    Hope you could play the video.

    Get back to us for further queries, we will be glad to help you.
     
    Rishad K T, Dec 15, 2019
    #3
  4. Problem with Playing Video

    video playing problem

    Hi Gagan,

    We appreciate you for being a part of Windows 10.

    How do you access YouTube? Is it though Internet Explorer/EDGE browser/App/any other source?

    I suggest you to run the Video playback troubleshooter
    on Windows 10. Follow the below steps to run Video playback troubleshooter.


    • Press Windows + X keys on the keyboard and select
      Control Panel

    • Type Troubleshooting in the search bar on the
      Control Panel.

    • Click on View all on the left navigation pane.

    • Click on Video playback

    • Click on Advanced on the
      Video playback
      dialog box and click on Run as administrator (Enter the credentials if required).

    • Click on Next and follow onscreen instruction complete the
      Video playback troubleshooter.

    Reference:

    I suggest you to follow the below link on how to troubleshoot if the videos are not playing in Internet Explorer. (If you access YouTube through Internet Explorer browser)

    Why won't videos play in Internet Explorer?

    http://windows.microsoft.com/en-AU/internet-explorer/videos-dont-work#ie=ie-11

    I suggest you to clear the browsing history in EDGE browser through below link and check if it helps. (If you access YouTube through EDGE browser)

    Microsoft EDGE.

    http://windows.microsoft.com/en-US/windows-10/edge-privacy-faq

    I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    Kiran Kishore, Dec 15, 2019
    #4
Thema:

Problem with Playing Video

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