Windows 10: Problem with purchasing

Discus and support Problem with purchasing in Windows 10 Gaming to solve the problem; When I try to buy any of the premium memberships in the Windows 10 app for Roblox, it gives me an error message. I've already contacted Roblox support... Discussion in 'Windows 10 Gaming' started by _brit, Sep 9, 2019.

  1. _brit Win User

    Problem with purchasing


    When I try to buy any of the premium memberships in the Windows 10 app for Roblox, it gives me an error message. I've already contacted Roblox support about the problem and they say its an issue on Microsoft's end. Does anyone know how to fix this? I've already tried deleting and reinstalling the app. Bear in mind that I'm able to buy Robux just fine, just not premium.


    Problem with purchasing 9ce039aa-c13a-40bb-9638-7f733255c181?upload=true.png

    :)
     
    _brit, Sep 9, 2019
    #1
  2. dalchina Win User

    Windows 10 1709 System Restore problems...


    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Sep 9, 2019
    #2
  3. EVGA GTX 2xx series Reinbursement Service

    XFX started it and Evga is doing the same. Evga is starting its own reinbursement program for those who bought the Evga 2xx series when they first came out. All you have to do is follow a few steps.

    • Must be a new purchase from an authorized EVGA reseller. Step-ups do not qualify.
    • You have 14 days to register and upload a qualified invoice to claim your EVGA Bucks.
    • Only customers who purhased the EVGA GTX 280 or GTX 260 at the full Manufactured Suggested Reatil Price (MSRP) will qualify for the Reimbursement Program.
    • If between June 16th and July 7th you purchased an:
    • EVGA GTX 260 you will receive $75.00 in EVGA Bucks* or $60.00 Cash Back
    • EVGA GTX 280 you will receive $150.00 in EVGA Bucks* or $125.00 Cash Back
    The only thing this doesn't cover is the Step-up program. I'm fine with that because I got the price cut anyway. I just hope to get the card by this weekend if not early next week. I have a itch to bench. *Rockout :rockout:

    Source: EVGA
     
    Cold Storm, Sep 9, 2019
    #3
  4. Problem with purchasing

    Staff Pad in-app Purchase

    Hello Sharon,



    Thank you for posting your query in Microsoft Community Forums. We are glad to help you.



    To serve you better, please share this:

    Are you trying to purchase the app from Windows Store?



    Try the below methods and check:

    Method 1: I would suggest you to run the inbuilt app troubleshooter.

    Follow the steps:


    • Press “Windows” + “X” and select Control Panel.

    • Select Troubleshooting and select View all on left hand side of the screen.

    • Select the App and follow the instruction to troubleshoot.


    Method 2: I suggest you to follow the steps below to reset the Windows store:


    • Press the “Win Logo” + “R”

    • Type: WSReset.exe and press “Enter”.

    • Restart the computer and check.


    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.



    Thanks and regards,

    Jenith
     
    Jenith_James, Sep 9, 2019
    #4
Thema:

Problem with purchasing

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