Windows 10: Problem with Restarting my win 10 laptop

hi guys
I have recently bought a msi gf63 9sc and i can not restart it.
when i try to restart, laptop turns off ! actually , it shuts down immediately after laptop tries to boot up ! keyboard LEDs turn on and off less than a sec
I updated EC firmware and it seemed to be fixed but after 3 or 4 restarting , i faced the same problem.

the laptop is fine and i don't think it has hardware issue.

i'm using the latest version of win 10 x64 enterprise

I recorded a video so you can see what exactly i am facing with.

https://www.mediafire.com/file/stdkktojilsrwj2/20200115_103805.mp4/file


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I googled and saw this :
" I've contacted Saudi MSI Service center. I didn't get what they said exactly was the problem. but, what i understood from them is that the problem is with Win10 incompatibility that Microsoft didn't make Win10 fully compatible with MSI gaming laptops. Even the new generation of thier series had the exact problem. What the solution they gave me was to downgrade to a lower ver. Of windows."


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what do you suggest me to do?

:)

 

Win 10 1607 Restart Issue


I am having a Win 10 1607 restart issue.

In my case the PC tries to restart but the monitor screen goes black and then the monitor screen powers off.

The PC keeps running but will not restart.

I have to push the reset button to restart the PC.

Shut down works fine.

In both restart and shutdown there are no spinning dots...

Can any one help with this restart issue.

I have tried most suggestions on the interwebz:////

My next step is to go back to the previously installed version 1511 in which restart worked then do an upgrade from the 1607 ISO I downloaded.

If this fails I will bite the bullet and do a clean install but I would rather just resolve the issue if I can as I have Win 10 running just the way I like it:///

 

My Laptop keeps restarting

Hi Charles,

Corruption within the system files is one of the possible reason why your laptop suddenly restarts. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows 10 is installed on your computer?
• What is the make and model of your laptop?
• What changes were made to the device before this issue happened?
• Have you encountered any error messages when the computer restarts?

For initial troubleshooting, we suggest following the steps provided by
Niranjan Manjhi in this thread.

We'll be waiting for your reply.

 

Best laptop under $800??

Well the last one I suggested seems to be the best for 650$

EDIT: to facilitate your search...

Laptop GFX benchmark list

Laptop CPU Benchmark list