Windows 10: Problem with Restarting my win 10 laptop

Discus and support Problem with Restarting my win 10 laptop in Windows 10 Performance & Maintenance to solve the problem; hi guys I have recently bought a msi gf63 9sc and i can not restart it. when i try to restart, laptop turns off ! actually , it shuts down immediately... Discussion in 'Windows 10 Performance & Maintenance' started by Ali998, Jan 15, 2020 at 3:32 AM.

  1. Ali998 Win User

    Problem with Restarting my win 10 laptop


    hi guys
    I have recently bought a msi gf63 9sc and i can not restart it.
    when i try to restart, laptop turns off ! actually , it shuts down immediately after laptop tries to boot up ! keyboard LEDs turn on and off less than a sec
    I updated EC firmware and it seemed to be fixed but after 3 or 4 restarting , i faced the same problem.

    the laptop is fine and i don't think it has hardware issue.

    i'm using the latest version of win 10 x64 enterprise

    I recorded a video so you can see what exactly i am facing with.

    https://www.mediafire.com/file/stdkktojilsrwj2/20200115_103805.mp4/file


    ==============


    I googled and saw this :
    " I've contacted Saudi MSI Service center. I didn't get what they said exactly was the problem. but, what i understood from them is that the problem is with Win10 incompatibility that Microsoft didn't make Win10 fully compatible with MSI gaming laptops. Even the new generation of thier series had the exact problem. What the solution they gave me was to downgrade to a lower ver. Of windows."


    ==============

    what do you suggest me to do?

    :)
     
  2. midgo Win User

    Win 10 1607 Restart Issue


    I am having a Win 10 1607 restart issue.

    In my case the PC tries to restart but the monitor screen goes black and then the monitor screen powers off.

    The PC keeps running but will not restart.

    I have to push the reset button to restart the PC.

    Shut down works fine.

    In both restart and shutdown there are no spinning dots...

    Can any one help with this restart issue.

    I have tried most suggestions on the interwebz:////

    My next step is to go back to the previously installed version 1511 in which restart worked then do an upgrade from the 1607 ISO I downloaded.

    If this fails I will bite the bullet and do a clean install but I would rather just resolve the issue if I can as I have Win 10 running just the way I like it:///
     
  3. My Laptop keeps restarting

    Hi Charles,

    Corruption within the system files is one of the possible reason why your laptop suddenly restarts. For us to provide an accurate solution, we would need you to answer the following questions:

    • Which build, version and edition of Windows 10 is installed on your computer?
    • What is the make and model of your laptop?
    • What changes were made to the device before this issue happened?
    • Have you encountered any error messages when the computer restarts?

    For initial troubleshooting, we suggest following the steps provided by
    Niranjan Manjhi
    in this thread.

    We'll be waiting for your reply.
     
  4. n-ster Win User

    Problem with Restarting my win 10 laptop

Thema:

Problem with Restarting my win 10 laptop

Loading...
  1. Problem with Restarting my win 10 laptop - Similar Threads - Problem Restarting laptop

  2. problem with my laptop drivers after update to win 10

    in Windows 10 Drivers and Hardware
    problem with my laptop drivers after update to win 10: hi i have lenovo g500 laptop it was have win 8 and work OK , since i update to win 10 the Bluetooth and dulby driver not working. i try every thing to solve this problem but useless . so could Microsoft have any support to solve this problem...
  3. broblem in restart of my laptop

    in Windows 10 BSOD Crashes and Debugging
    broblem in restart of my laptop: i have asus x542uqr 6gb ram 1 tb hdd windows 10 pro v1803 build 17134.765 cpu: i5 8250 gpu: geforce 940mx and intel uhd 620 ((first i should say that my pc shut down normally and turn on normally too. but when i need restart it never can do it.it first go to blue...
  4. My laptop will not restart

    in Windows 10 Customization
    My laptop will not restart: Hi, running Windows 1809 My HP laptop works fine, however if I try to restart it, it will not it, just sits there on the blue screen with the restarting log and never restarts. I have left it for over an hour with no result. How can I fix this? (I ran the check for...
  5. my laptop restart automatically

    in Windows 10 Performance & Maintenance
    my laptop restart automatically: my laptop keeps restarting on its own after reinstalling the windows it show stop code- VIDEO DXGKRNL FATAL ERROR[IMG] https://answers.microsoft.com/en-us/windows/forum/all/my-laptop-restart-automatically/2e34e380-77e6-4d22-9305-377f2a914a1f
  6. My laptop keeps restarting.

    in Windows 10 BSOD Crashes and Debugging
    My laptop keeps restarting.: Today, I just updated my laptop. However, after the update my laptop tells me that Windows 10 has run into a problem and will automatically restart in one minute. There is also another message that says "Windows cannot access the specified device, path, or file. You may not...
  7. My laptop keeps restarting.

    in Windows 10 BSOD Crashes and Debugging
    My laptop keeps restarting.: At first it only restarted when I tried to login. Then, it restarted after I restarted. Now it brings me to the choose an option screen where the options are continue, use a device, troubleshoot, or turn off your pc. I just atarted doing this randomly so I don't know what...
  8. My laptop restarts in sleep mode (+monitor problems)

    in Windows 10 Support
    My laptop restarts in sleep mode (+monitor problems): This problem is fairly new, even though I've been using this monitor as well as other similar ones with my laptop. What's supposed to happen is that when I wake my laptop from sleep mode, the built in screen should turn on but stay completely black, while the monitor (set as...
  9. was win 7 upgraded to win 10 but on RESTART win 10 Problem!!!!

    in Windows 10 Installation and Upgrade
    was win 7 upgraded to win 10 but on RESTART win 10 Problem!!!!: I upgraded win 7 home to win 10... a dell notebook i5 processor 4GB RAM but PC starts OK - shuts downs OK but on RESTART win 10 Problem!!!! after blue window icon and before show login screen appears a black screen and PC shows working or downloading - .... after...
  10. Laptop shutdown/restarting problems.

    in Windows 10 Support
    Laptop shutdown/restarting problems.: Hi, so whenever I shutdown my computer Start > Shutdown, fans, LEDs stay on most of the time but sometimes it turns off completely. Or, when I restart my computer Start > Restart, it doesn't restart but shutdowns. I don't know what to do, Fast Startup is turned off, all...