Windows 10: Problem with Scanning from MFC Scanner to Surface Laptop

Discus and support Problem with Scanning from MFC Scanner to Surface Laptop in Windows 10 Software and Apps to solve the problem; Scan App on Laptop controls the Brother MFC scanner but always get an error immediately prior to the scanned document saving to the Laptop. Using Scan... Discussion in 'Windows 10 Software and Apps' started by JackFlanker, Jul 15, 2018.

  1. Problem with Scanning from MFC Scanner to Surface Laptop


    Scan App on Laptop controls the Brother MFC scanner but always get an error immediately prior to the scanned document saving to the Laptop. Using Scan App on iPhone works well. MFC Scanner error message suggests it might be a Firewall issue? How do I check Firewall issue preventing scanning process on Laptop? Using Google Chrome on Windows 10 64 bit Surface Laptop.


    Moved from: Surface / Surface Laptop / Safety and security

    :)
     
    JackFlanker, Jul 15, 2018
    #1
  2. wolf2009 Win User

    Good Free Scanning software

    Need a good free scanning software for a Brother MFC-8220 scanner
     
    wolf2009, Jul 15, 2018
    #2
  3. GinasHW Win User
    Brother MFC-J6535DW All in 1. Can print, cannot scan with new laptop

    Having trouble getting my scanner function to work with new computer after installing the wireless printer/scanner/fax/copy machine. Printer is working fine, but scan function will not work. Running Windows 10. Printer is Brother MFC-J6535DW

    Any suggestions?

    Thanks,

    Gina
     
    GinasHW, Jul 15, 2018
    #3
  4. Problem with Scanning from MFC Scanner to Surface Laptop

    Windows Fax and Scan - changing scanner

    Thanks, Andre, and thanks for the screenshots. I deleted all my scanners except one (the
    Epson WF-7720 MFC). Windows Fax & Scan still tried to use another scanner, even though it was no longer showing on the Windows 10 Printers & Scanners screen nor the Device manager > Printers list. I found that scanner
    hiding in Device Manager > Imaging Devices and deleted it there.

    Now when I try to start a scan, Windows Fax and Scan says "No scanners were detected..." Same error message when I use Ethan's Tools > Scan Settings suggestion. After that
    error message there is no screen to change/choose a scanner. Arghh.

    Note that I can use the Epson scanner just fine with most other software:

    • Corel PaintShop Pro X9 [32 bit] File > Import > From Scanner or Camera says "There appears to be no camera, scanner...present..."
    • Corel PaintShop Pro X9 [32 bit] File > Import > TWAIN source > Select Source lists all my scanners (and a webcam Problem with Scanning from MFC Scanner to Surface Laptop :) and I can select my Epson and scan OK.
    • Corel PaintShop Pro X9 [64 bit] File > Import > From Scanner or Camera says "There appears to be no camera, scanner...present..."
    • Corel PaintShop Pro X9 [64 bit] File > Import > TWAIN source > Select Source lists nothing. Apparently, that is a known bug in the 64 bit version. Maybe that is
      a clue why Windows Fax and Scan can't see my scanner?
    • Epson Scan 2 works (it should; it came with the Epson WF-7720 MFC). Strangely, it lists two scanners: "Epson WF-7710/7720 Series(Network 01)" and "Epson
      WF-7710/7720 Series(Network 02)".
    • NAPS2 ("Not Another PDF Scanner") has a Profiles button that shows my Epson scanner and scans OK. Interestingly, when I use that Profiles button to add a new scanner and select WIA driver, nothing is listed. When I
      select TWAIN Driver, I see the Windows Select Source screen that lists all my scanners (and a webcam Problem with Scanning from MFC Scanner to Surface Laptop :) (just like PaintShop Pro above). Maybe Windows Fax and Scan only sees WIA devices and not TWAIN devices??
     
    David the IT Guy, Jul 15, 2018
    #4
Thema:

Problem with Scanning from MFC Scanner to Surface Laptop

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