Windows 10: Problem with selecting pen in Whiteboard

Discus and support Problem with selecting pen in Whiteboard in Windows 10 Software and Apps to solve the problem; I have a laptop with touchscreen and a (active) stylus. I use the whiteboard a lot but I have a problem with selecting a pen/brush in the toolbar: when... Discussion in 'Windows 10 Software and Apps' started by Delamare, May 26, 2020.

  1. Delamare Win User

    Problem with selecting pen in Whiteboard


    I have a laptop with touchscreen and a (active) stylus. I use the whiteboard a lot but I have a problem with selecting a pen/brush in the toolbar: when I click on it with the stylus it keeps selecting 2 pens - the first selected pen is still active. The result is that sometimes the program switches between the two selected pens. This morning I even had three pens at the same time selected! Is anyone familiar with this problem? I couldn't find any info about it elsewhere. I'm on Windows 10.1909 Home. My laptop is a Lenovo Yoga C940.

    Problem with selecting pen in Whiteboard [​IMG]

    Problem with selecting pen in Whiteboard [​IMG]

    :)
     
    Delamare, May 26, 2020
    #1
  2. iBug Win User

    Microsoft Whiteboard has multiple colors selected. What does it mean?

    I have a laptop with support for active pen and I use Microsoft Whiteboard (WB) to draw stuff.

    Recently I noticed this strange behavior when selecting colors (so as not to confuse with "pen"):

    The behavior can be described as this:

    • When I click or tap another color with mouse or finger (finger painting is constantly off), that color becomes selected and all other colors are deselected.
    • When I click another color with the pen, both the new color and the original color becomes selected, but only the new color is active when drawing lines with pen.

    It seems like there's a "dummy color" and "active color", both appearing as "selected" in the toolbar, with clicking (mouse) or tapping (finger) changing both, and clicking (pen) changing only "active color".

    I haven't found a description for this behavior in Microsoft Whiteboard Help. Does anyone know what it is?

    MS WB version 19.11104.4496.0 (downloaded from Microsoft Store in Windows 10 v1909)
     
  3. Brink Win User
    New Microsoft Whiteboard app version 19.11125.0 for iOS - December 18

    Source: Microsoft Whiteboard on the App Store
     
    Brink, May 26, 2020
    #3
  4. SarahKong Win User

    Problem with selecting pen in Whiteboard

    Why do I have "HID-compliant whiteboard" in my device list with no actual USB whiteboard??

    Sounds like a software that was installed for a whiteboard.

    For example, I teach virtual classes and we use a virtual whiteboard and in order for me to use the pen i have to install the whiteboard software which has the device drivers for my pen.

    Also could have been preloaded software that came with the HP machine cause it is is touchsmart.
     
    SarahKong, May 26, 2020
    #4
Thema:

Problem with selecting pen in Whiteboard

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