Windows 10: Problem with the Mobile Hotspot.

Discus and support Problem with the Mobile Hotspot. in Windows 10 Network and Sharing to solve the problem; I went to the command prompt and I write the following command to check if my wifi antenna supports mobile hotspot and says yes. Then, when I go to... Discussion in 'Windows 10 Network and Sharing' started by StefanosAggelosAntonopoul, Apr 21, 2019.

  1. Problem with the Mobile Hotspot.


    I went to the command prompt and I write the following command to check if my wifi antenna supports mobile hotspot and says yes. Then, when I go to settings to enable the mobile hotspot and connect my device to the wifi it says it connected but I don't have access to the Internet. Can somone help me how to fix it, please?

    :)
     
    StefanosAggelosAntonopoul, Apr 21, 2019
    #1

  2. Windows 10 Mobile Hotspot Problem

    Hi John,

    I realize the inconvenience you are experiencing with on Windows 10.

    To assist you better, please provide us the information below:

    • Have you checked the issues with other network connection?

    I suggest you to refer to the steps provided in the Microsoft Help Article and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/use-your-pc-as-a-mobile-hotspot

    Please get back to us with an update on Wi-Fi hotspot issue, we will be happy to help.

    Thank you.
     
    Nyima Yonten, Apr 21, 2019
    #2
  3. Windows 10 Mobile Hotspot Not working

    Hi,

    Your Bluetooth connection may be enabled which prevents you from setting up your mobile hotspot. To have this addressed, we suggest turning off the Bluetooth connection and see if you're able to set up your mobile hotspot. Follow these steps:

    • Open Settings and select Devices.
    • Click Bluetooth, then toggle it OFF.

    Once done, check if you can now turn on your computer's mobile hotspot. Let us know how it goes.

    Regards.
     
    Vanessa Yar, Apr 21, 2019
    #3
  4. Problem with the Mobile Hotspot.

    Mobile Hotspot

    We appreciate that you have tried the suggested steps above. Have you tried to connect other devices to the mobile hotspot on your PC?

    Since the issue is still the same, we suggest that you uninstall/reinstall the network adapter driver and check if this will resolve the issue. Follow the steps below:


    • Press Windows key + X and click on
      Device manager
      .

    • Locate for Network adaptor and click on it expand it.

    • Right click on the device and click on
      uninstall
      .

    • Once you are done uninstalling the driver, restart the computer. It will automatically install the generic network adapter driver.

    We can also update the network adapter driver. Skip step 3 from the above steps and right click on the device and click on update.

    Feel free to post back for any updates.
     
    Jennifer Bri, Apr 21, 2019
    #4
Thema:

Problem with the Mobile Hotspot.

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