Windows 10: Problem with unlocking my laptop by using hello pin

Discus and support Problem with unlocking my laptop by using hello pin in Windows Hello & Lockscreen to solve the problem; Recently i have changed my Microsoft Hello pin.After changing the pin i am unable to unlock my laptop by both hellopin and by password.•This what... Discussion in 'Windows Hello & Lockscreen' started by MohammedRabeeh, Jun 14, 2021.

  1. Problem with unlocking my laptop by using hello pin


    Recently i have changed my Microsoft Hello pin.After changing the pin i am unable to unlock my laptop by both hellopin and by password.•This what happens when i try to unblock my laptop with hellopin "Something happened and your PIN isn't available. Choose another sign in option and set up your PIN again by going to Settings>Accounts>Sign-in options"•If i try to unblock with my password it shows that "The password in incorrect. Try again" eventhough I'm using the correct password this message shows.So please help me out.

    :)
     
    MohammedRabeeh, Jun 14, 2021
    #1
  2. Anne Ros Win User

    Login with PIN and Hello

    Hi Jean,

    Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
    you answer the questions below?

    • How are you setting the PIN and Hello?
    • Which build version of Windows is your PC running on?
    • Were there any error codes or messages?

    In the meantime, we suggest that you follow the steps below on how to set up PIN.

    • Open Settings.
    • Select Accounts.
    • Click Sign-in options.
    • Click the Add button for the PIN and set your PIN.
    • Do the same for the Windows Hello.

    Looking forward to your response.
     
    Anne Ros, Jun 14, 2021
    #2
  3. Volatile Win User
    Laptop Bluetooth Problems D:

    Hello El Mayo just a few questions about your problem,
    What type of Cell Phone and Laptop are you using and what sort of steps have you already attempted to solve this problem?

    Thanks!
     
    Volatile, Jun 14, 2021
    #3
  4. Problem with unlocking my laptop by using hello pin

    Windows Hello face-unlock doesn't work, always ask me to enter a pin. Why?

    Hi Reynier,

    Windows Hello is a more personal, more secure way to get instant access to your
    Windows 10 devices using fingerprint or facial recognition. A
    PIN
    on Windows Hello is recommended to ensure that you can still unlock and use your device even if you can't use your preferred biometric because the sensor is unavailable or not working properly.

    To resolve your concern, we suggest that you re-enroll Windows Hello and change how you want to sign in via Settings. To do this, follow the steps listed below:

    • Type Settings in the Search bar and press
      Enter
      .
    • Go to Accounts then Sign-in options.
    You can also use the below articles for more information about Windows Hello:

    Feel free to post back for an update and let us know if you need more help.
     
    Eileen Gal, Jun 14, 2021
    #4
Thema:

Problem with unlocking my laptop by using hello pin

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