Windows 10: Problem with Wordament on different devices

Discus and support Problem with Wordament on different devices in Microsoft Windows 10 Store to solve the problem; Wordament problem I have a bizarre problem with Microsoft Wordament. I have the game installed on 3 PCs (a desktop and two laptops) all of which I... Discussion in 'Microsoft Windows 10 Store' started by Geoff.Sullivan, Oct 9, 2019.

  1. Problem with Wordament on different devices


    Wordament problem



    I have a bizarre problem with Microsoft Wordament. I have the game installed on 3 PCs (a desktop and two laptops) all of which I sign into, and play the game, using my Microsoft account. I like to use the different devices at different locations and want to be able to resume a Wordament adventure game on any device. Switching between two of the 3 machines this works fine, but the third machine simply won’t show any of the adventure “worlds” for me to access so I can’t use it.



    Here’s a screen shot of the map selection dialog that appears on each of the two working machines


    Problem with Wordament on different devices 326525f8-7859-4b87-86b5-3849985a39f3?upload=true.jpg


    And here’s a screenshot of the same dialog on the unusable machine


    Problem with Wordament on different devices 9d8c9695-4470-42de-bed1-b8889b1143ea?upload=true.jpg


    As you can see the top dialog has two tabs, one called “Adventure Maps” with Worlds and the “Extra Maps” Tab with monthly Maps. On the bottom dialog you only get one tab, called “Adventure Maps” but it only has monthly maps accessible.


    I’ve tried completely uninstalling and reinstalling Wordament on the failing machine to no avail. – the problem persists. I also play Microsoft Solitaire on all 3 devices and can switch between and resume games between all three machines without any problem – so I don’t think the problem is related to my gamer profile.


    Any Suggestions will be gratefully accepted?

    :)
     
    Geoff.Sullivan, Oct 9, 2019
    #1

  2. Wordament Crosswords

    Hi Ann,

    The incorrect game configuration setting is one of the possible reasons why you're unable to get the May 2018 Wordament Crosswords on Microsoft Ultimate Word Games. For me to help you with this concern, I need to collect more information. Kindly answer the
    questions below:

    • Have you made any changes on your computer prior to this concern?
    • Have you tried using a different profile to access the game and check if the issue persists?

    Meanwhile, I suggest that you run the troubleshooter for Windows apps. This could help remove problems with an app from Microsoft Store. To do this, you may click the link below:

    Click here

    After running the troubleshooter for Windows apps, you can reset the game from settings. Kindly follow the steps below:

    Reset the game from the Settings menu.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Apps and features.
    4. Find the game and click Advanced options.
    5. Click Reset. You need to restart your computer to let the changes take effect.

    If the issue persists, you may get with in touch with the Microsoft Casual Games support who handles this concern. You can contact them through the link below:

    Click here

    Should you need further assistance, feel free to post anytime.
     
    Wilfred Mac, Oct 9, 2019
    #2
  3. Wordament update has made wordament unplayable

    I was asked to update Wordament but each time it moves me forward for having got certain points for a level, when I go back to play it all words havegone. The stars are there but basically the game is unplayable. Any suggestions as to how I can put this
    right, please.
     
    WarierCoder4993, Oct 9, 2019
    #3
  4. dell122 Win User

    Problem with Wordament on different devices

    wordament

    full story , did the last 12 wordament adventure maps, while doing Aprils was asked if I wanted to use existing wordament or new updated one, chose new one , , when ready I carried on and did half of map , today tried several times but no sign of april,s
    adventure map , just opened wordament , and there it was , must have been lost in cloud lol . thanks for your reply anyway , all sorted now ,11 pm in uk off to bed
     
    dell122, Oct 9, 2019
    #4
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Problem with Wordament on different devices

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