Windows 10: Problem with Your Family asking me to update Windows 10

I'm receiving the following message on one of my children's names in Your Family in Windows 10:


"Update your child's Windows 10 device to get family features to work. "


We recently moved to a new computer. They had an account on the old one and I set them up on the new one too. I was getting this message when I logged on to check the Microsoft account. The old computer didn't update properly so I thought removing their account from the old computer would fix it. It hasn't.


I've also tried removing their account from "our family" and that hasn't fixed it either.


It still looks like the following.





The new computer is fully updated.


I have administrator access and my child's account is setup with her correct age.


Anyone else have any ideas?

:)

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Windows 10 upgrade problem, no input accepted

i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.

 

Family safety 'ask for permission' error

Hi,

For us to effectively assist you, kindly provide us the information we need below:

• To isolate the issue, does this happen on other browsers as well?
• Have you tried to clear the cache of the browser you're trying to use?
• To confirm, kindly tell us how exactly have you turned off Family Safety?

We would suggest checking the other setting pages from the main family page to turn off family settings to possibly resolve this issue. kindly refer to this link

Turn off family settings in WIndows 10 for the steps that you can follow to disable family settings.

Hope this helps and if you have any other questions, don't hesitate to post back.

Regards.