Windows 10: Problems Accessing Internet

@Word Man

I have a modem -- a Westell Model 6100. It's from the telephone company: used to be Verizon, now Frontier.
I have DSL Service from the provider over the phone line.

Just a few miutes ago, it stopped performing well. I got a lot of "We can't reach that Page" messages, and I couldn't navigate the Windows 10 Forum website. So I restarted the computer again (for the third time), and everything has gone quite well again. I'll have to wait and see how long this lasts.

I just checked a few Websites: I don't know what's going on but now, everything is going "Blitz Schnell."

The performance is not consistent. After I restart it, it runs well for about 10 to 15 minutes. Then it again does not want to access websites; I get the message: "Can't reach this Page." And, if I already have Windows 10 Forum up, it is very slow.

In conjunction with the preceding paragraph: I just restarted it again, and a message came on that said "Windows is Getting things ready" or something to that effect. It told me not to turn the computer off. I'll have to wait and see how things go for the next 10 to 15 minutes.

 

two more switches to be used with ipconfig

ipconfig /flushdns
ipconfig /registerdns

these clear and reset the dns resolver cache if you have problems reaching sites, run each command pressing enter after each.

 

@dmholt57

Flush DNS & Register DNS

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.
C:\Users\> ipconfig /flushdns
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\>

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.
C:\Users\> ipconfig /registerdns
The requested operation requires elevation.
C:\Users\>

 

Quickest way, click the search on taskbar next to windows icon, type cmd right click on the command box and select Run as Administrator, then retype in the black box, ipconfig /registerdns press enter You will get a message about viewing results in the event viewer in 15 min which is normal.

 

@dmholt57

On my Task Bar, there is no Search next to it. The Microsoft Edge icon is next to it. Since this computer has hardly been used, he Task Bar is not developed, all it has is the Microsoft Edge icon, File Explorer, Store, & System Information.

 

Ok, if you can scroll down the list of all programs(icon on left) on the start, Windows System is where the Command Prompt can be right clicked, more, run as administrator... *Cool

 

@dmholt57

I found the Search Box. Right Click on the empty Task Bar, mouse-over Cortana, Click on Show Search Box.
I entered cmd and selected as you suggested. In the Command Prompt, I entered ipconfig /registerdns and pressed Enter. It instructed me to wait for 15 minutes.

I waited for 20 minutes

Register DNS – 15 Minutes

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Windows\system32> ipconfig /registerdns

Windows IP Configuration

Registration of the DNS resource records for all adapters of this computer has been initiated. Any errors will be reported in the Event Viewer in 15 minutes.

C:\Windows\system32>

 

Ok, I think you should be fixed to the point you can focus on making sure you have something for adware/malware to compliment Windows Defender and you mentioned your date would not stay changed?

 

@dmholt57 @zbook @Word Man @Samuria

I'll contact Malwarebytes Anti-Malware and have them transfer my account to this computer.

I reset the time about an hour ago, and it is holding.

I just restarted again. The pattern is that after Restarting, things go well as far as accessing the Internet and speed for 10 to 15 minutes, then things stop functioning. I get the message: "Can't reach that Page", and it gets extremely slow. I'll keep trying to get Windows Updates -- maybe that will fix the problem.

Thanks a million to you and the other guys who helped me get the computer working. I'll put you in for a raise.

 

The condition of the operating system and registry areunknown.
In case you want to start with a clean install check to make sure that windows is properly licensed.
Open administrative command prompt and type:
slmgr /dlv
Clean Install Windows 10 Installation Upgrade Tutorials
If possible please run the log collector:
BSOD - Posting Instructions - Windows 10 Forums
log collector v2-beta08.zip
Code: md "%USERPROFILE%\Desktop\CollectedFiles"&wmic /output:"%USERPROFILE%\Desktop\CollectedFiles\hotfix.txt" qfe list full /format:table&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\CollectedFiles"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\CollectedFiles\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp" > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.txt"&del "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\CollectedFiles\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\CollectedFiles\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\CollectedFiles\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\CollectedFiles\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\CollectedFiles\installed.txt"&net start > "%USERPROFILE%\Desktop\CollectedFiles\services.txt"&sc query type= driver state= all > "%USERPROFILE%\Desktop\CollectedFiles\driver_status.txt"&sc query type= service state= inactive > "%USERPROFILE%\Desktop\CollectedFiles\inactive_services_status.txt"&sc query type= service state= all > "%USERPROFILE%\Desktop\CollectedFiles\all_services_status.txt"&REM wmic service list full /format:htable >%USERPROFILE%\Desktop\CollectedFiles\service.html&REM wmic /output:%USERPROFILE%\Desktop\CollectedFiles\nics.html nicconfig list /format:hform[/quote]

 

@zbook

I ran the slmgr /dlv and I am licensed.

I might end up doing a Clean Install if things don't gradually improve. I might be back here looking for a way to speed up the computer. I'll look into what you suggested about going to Dell Support to install a driver.

Thanks for all of your suggestions.