Windows 10: problems accessing some websites since Cumulative update 1803 on 11th Oct.

Yesterday my PC installed the 2018-10 Cumulative Update 1803 and since then I cannot access with Facebook or Instagram on either Google Chrome or Firefox BUT it will work on Edge and IE, albeit sluggishly. Other sites seem to be OK although some flash up the same error message but then loads the correct page.

I have cleared the Cache, cookies, history etc and uninstalled the Browsers and reinstalled them to no avail. I can access both sites on my Tablet and my laptop that has not had the update installed.

As it only seems to affect these webpages and it only happened after the update last night I cannot see how it can be a connection or firewall issue was mentioned on the error message.


Any suggestions as to what I can do to put this right please?

The error message is below.




Anne

:)

 

July cumulative update for 1803

Microsoft:

Yesterday, you guys came out with the July cumulative update for Windows 10 1803, after checking the website. The update never showed up after I went to settings, Windows update and check for updates. Does that mean I have to manually install it?

https://aka.ms/AA1ry3k

 

Unable to access YouTube websites on Internet Explorer and Microsoft Edge on Windows 10

Hi,

As you are facing issues with accessing the YouTube on Windows browsers, do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the complete error message/ error code while trying to access the web pages?
• Does this issue specific only with YouTube?
• Have you made any changes to the operating system prior to this issue?

Try the below workarounds to identify what is causing the issue:

• Try to access YouTube in different browser and check if it is working fine. This will let us know if the issue is with the website/ the Microsoft browsers.
• Also, try to access different website on Internet Explorer and Microsoft Edge.

Try the below troubleshooting steps to access the website and check if it helps.

Method 1: For Internet Explorer

Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

• Press Windows key, type
  troubleshooting and select it.
• Click on View all in the left pane.
• Click on Internet Explorer Performance
  and follow the onscreen instructions.

Step 2: If the issue is only on Internet Explorer and to specific website, I suggest you to view the website in compatibility view to check if the issue is confined to compatibility.

Steps to view the website in compatibility view:

• Open Internet Explorer
  and open the website.
• Click on Gear/ Settings icon at the right-top corner of the window.
• Click on Compatibility View Settings, click on Add
  to add the website and click on Close.
• Reopen the website and check if the issue persists.

Step 3: If the issue still persists, I suggest you to access the website in
InPrivate mode and check.

InPrivate Browsing enables you to surf the web without leaving a trail in Internet Explorer. This helps prevent anyone else who might be using your computer from seeing what sites you visited and what you looked at on the web. You can start InPrivate
Browsing from the New Tab page or the Safety button.

Steps to open the browser in InPrivate mode:

Open Internet Explorer, press Shift+Ctrl+P
to open the browser in InPrivate mode and try to access the website.

Method 2: For Microsoft Edge:

I suggest you to check if the Adobe Flash player is enabled on Microsoft Edge.

• Open Microsoft Edge, click on More actions
  (...) in the right-top corner of Microsoft Edge window.
• Click on Settings, scroll down and click on
  Advanced settings.
• Enable Use Adobe Flash Player
• Check if the issue persists with accessing the YouTube websites.

Hope it helps. Reply to the post with an updated status to access YouTube website on Microsoft browsers for further

assistance.

Thank you.

 

Website Access Denied

We're glad to learn that you can access the website now. We appreciate the list of troubleshooting steps that you posted. It would be very helpful to other community members who are experiencing the same thing.

Don't hesitate to let us know if you have any other concern regarding accessing websites.