Windows 10: problems after a hardware upgrade

so, I had just updated some hardware, and now, my windows is no longer active, i tried to activate it, and it wont let me connect to the device that the old activation key was affiliated with. to make it worse, when trying to get into my account to change info, it locked me into verification via phone and while the phone number is correct, its not calling with a code. so now not only is my windows not active but im locked out of all my accounts. please help.

:)

 

Video card or RAM need upgrading?

Memtest: no errors after 10 hrs.
I'm going to perform the Primetest, later on. Get back to you on that.
I'm going to take it step by step, guys. I need to find the problem with this current computer. I might have to upgrade some components, so that it is still runnable. As for the new one, yes....i will build on it later. I need to find something decent 'gaming experience', all suggestions appreciated. THanks.

 

Windows 10 1709 System Restore problems...


That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.

 

Windows 10 upgrade problem

Hi Bob,

Thanks for replying to us with the status of your issue.

As the issue still persist, I suggest you to run Memory Diagnostic tool and check for the hardware error.

Follow the below steps:

• 
  Type Memory Diagnostic in the search area in the task bar and select Windows Memory Diagnostic.
  
• 
  Select Restart now and check for problem.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.