Windows 10: Problems after installing Updates KB 5012117 and KB 5012599

Discus and support Problems after installing Updates KB 5012117 and KB 5012599 in Windows 10 BSOD Crashes and Debugging to solve the problem; Immediately after installing Updates KB 5012117 and KB 5012599 Office 2019 slowed down and now takes 30 seconds or longer to save a small file in WORD... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Max GWL, Apr 17, 2022.

  1. Max GWL Win User

    Problems after installing Updates KB 5012117 and KB 5012599


    Immediately after installing Updates KB 5012117 and KB 5012599 Office 2019 slowed down and now takes 30 seconds or longer to save a small file in WORD and EXCEL. Restoring to a pre-instal date sorted the problem but when I reinstalled the updates the same problem occurred and I no longer have a restore point predating my first updates. How do I resolve the issue?

    :)
     
    Max GWL, Apr 17, 2022
    #1

  2. Failing to update these KB 3135782, KB 890830 and KB 3135173

    Hello,

    Thank you for posting the query on Microsoft Community.

    From your issue description, I understand that you are facing issue in updating windows updates. Not to worry, I am here to help you with this issue.

    I would suggest you to try the below methods and check if it helps.

    Method 1:

    I suggest you to run the Windows Update troubleshooter and check if it helps.

    1. Click on search bar next to Start Menu.

    2. Type “Troubleshooting” without the quotes and click on
    Troubleshooting.

    3. Click on View All on the left panel of the screen.

    4. Click on Windows Update

    5. Click on Next and follow the prompts to run the troubleshooter. Restart the PC and check.

    If the above steps doesn't work, try the below automatic Windows troubleshooter
    and check if it helps.

    Troubleshoot problems with installing updates
    Windows Update: FAQ

    If the above steps doesn't work try the below.

    Method 2:

    I would suggest you to manually reset the Windows update components and check if it helps.

    Reset Windows update components.

    Resetting Windows Update Components will fix corrupt Windows Update Components and help you to install the Windows Updates. Please follow the below steps to reset the Windows Updates Components manually:

    • Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.
    • Stop the BITS, Cryptographic,
      MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.
      • net stop wuauserv
      • net stop cryptSvc
      • net stop bits
      • net stop msiserver
    • Now rename the SoftwareDistribution and
      Catroot2
      folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.
      • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
      • ren C:\Windows\System32\catroot2 Catroot2.old
    • Now, let’s restart the BITS, Cryptographic,
      MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the
      ENTER key after you type each command.
      • net start wuauserv
      • net start cryptSvc
      • net start bits
      • net start msiserver
    5. Type Exit in the Command Prompt to close it.

    Now you may try running the Windows Updates and check if the above steps resolve the issue.

    For reference: Windows Update - Additional resources - Windows Deployment

    Disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry
    incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry,
    click the following article number to view the article in the Microsoft Knowledge Base: 322756 (How to back up and restore the registry in Windows)


    How to back up and restore the registry in Windows

    Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    ThofikhAhamad, Apr 17, 2022
    #2
  3. ousleym Win User
    ousleym, Apr 17, 2022
    #3
  4. Problems after installing Updates KB 5012117 and KB 5012599

    Update KB 3081441

    Hi Michael,

    Thank you for posting in Microsoft Community.

    Sorry for the inconvenience caused to you.

    I would suggest you to Run the Windows update Troubleshooter and then try to install the app and check if it helps:

    • Press “Windows + X” and select Control panel.
    • In the search box, type troubleshooter, and then click
      Troubleshooting.
    • Under System and Security, click
      Fix problems with Windows Updates.\

    I suggest you to install the updates once again and check if it helps.

    Cumulative update for Windows 10: August 18, 2015


    Hope this information is helpful, if not let us know with the updated status and we will be happy to assist you further.

    Thanks.
     
    Anil Madishetty, Apr 17, 2022
    #4
Thema:

Problems after installing Updates KB 5012117 and KB 5012599

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