Windows 10: Problems booting up computer

Discus and support Problems booting up computer in Windows 10 BSOD Crashes and Debugging to solve the problem; My computer starts up with HP screen then goes black. I have tried resetting my PC and at 46% windows install and first reboot, it goes back to black... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by RoyOftedal, Mar 25, 2020.

  1. Problems booting up computer


    My computer starts up with HP screen then goes black. I have tried resetting my PC and at 46% windows install and first

    reboot, it goes back to black screen.

    :)
     
    RoyOftedal, Mar 25, 2020
    #1

  2. Unable to boot the computer.

    Hi Samid,

    Thank you for posting your query on Microsoft Community.

    Before we proceed, we would require more information to assist you further.


    • What is the make and model of your computer?

    I suggest you check if you are able to boot into Windows Recovery Environment using installation media. Follow the steps provided below and check.

      • Insert the installation USB and boot Windows 10 from it.
      • In the ‘Windows setup’ page select the ‘language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.
      • Click on ‘Repair your computer’ and select ‘Troubleshoot’.
    Check if you are able to boot to this window. If you are unable to boot to this window, I suggest you to contact the manufacturer and check.

    Hope this information is helpful. Reply us with this information to assist you further.

    Thank you.
     
    Syed Md Bilal, Mar 25, 2020
    #2
  3. Tatty_One Win User
    Computer boot problems

    Welcome....Will it boot in safe mode? if it does at least it would suggest it's a driver/software problem as opposed to anything more serious.
     
    Tatty_One, Mar 25, 2020
    #3
  4. dalchina Win User

    Problems booting up computer

    Windows 10 1709 System Restore problems...

    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Mar 25, 2020
    #4
Thema:

Problems booting up computer

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