Windows 10: problems connecting Wireless display adapter

Discus and support problems connecting Wireless display adapter in Windows 10 Drivers and Hardware to solve the problem; The problem is that I cant connect my PC to my TV using the Microsoft wireless display adapter. it works perfectly with my android phone but no matter... Discussion in 'Windows 10 Drivers and Hardware' started by zoharisme, Sep 4, 2019.

  1. zoharisme Win User

    problems connecting Wireless display adapter


    The problem is that I cant connect my PC to my TV using the Microsoft wireless display adapter.

    it works perfectly with my android phone but no matter what I tried it wont connect to the PC.

    It always show like its connecting (also in the TV screen) but then it dies after a few seconds. once every 20 tries it writes connected in the computer but there is no change in the TV and even that is gone after a few seconds.


    I fallowed all the steps in the troubleshooting guild:

    https://support.microsoft.com/en-us...ter-troubleshooting-wireless-display-adapters

    *Except for solution 8 which asking you to change the band frequency 2.4GHz to auto.

    I couldn't do it as my computer have no Device Manager > Network adapters > Marvell AVASTAR adapter.


    I've already contacted the support and thy did all the updates again and a scfen - Still nothing.


    I'm using Dell Inspiron 15-3567 with Windows 10- Home.

    There is no Microsoft Surface in my PC and it wont accept it.


    Will appriciat any help


    Best regards

    :)
     
    zoharisme, Sep 4, 2019
    #1
  2. Carlo Fer Win User

    Windows Wireless Display Adapter-not connecting anymore

    Hello Phillip,

    Did you notice any changes on your PC prior to the issue? I suggest that you follow the steps outlined in this support article:
    Troubleshooting Wireless Display Adapters.

    Since updating drivers did not work, in addition, you can try to reset the Wireless Adapter.

    1. On the adapter, press and hold the reset button for 10 seconds.
    2. When the message " Ready to connect "shows, open the
      Action Center.
    3. Select Connect, and in the list of displays, select
      Microsoft
      Wireless Display Adapter.

    Please respond to this thread to let me know how the issue progresses. Similarly, if you have more questions, please inform me by replying to this post.

     
    Carlo Fer, Sep 4, 2019
    #2
  3. Roohi_Taj Win User
    Issue with connecting Dual monitor with Wireless Display Adapter

    Hi Penny Wells,

    Thank you for writing to Microsoft Community Forums.

    I can understand the situation must be difficult for you when things do not work as they should. However, we would need some more information regarding the issue.

    1. What is the make and model of the computer?
    2. What is the model of the TV?

    This issue can occur if there is pending firmware update or the issue with the drivers. I would suggest you to follow the below steps and let us know about the results:

    Method 1: Fix connections to wireless displays or docks.


    I would suggest you to follow the steps mentioned in the Microsoft article on
    Fix connections to wireless displays or docks.


    Method 2: Troubleshooting Wireless Display Adapters.

    If method 1 doesn’t fix the issue, I would suggest you to follow all the troubleshooting steps mentioned in the Microsoft article on
    Troubleshooting Wireless
    Display Adapters
    refer the steps ‘Having trouble connecting your device to the adapter?’

    Note: The above article contains steps regarding Firmware update.
    Modifying BIOS settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS
    settings can be solved. Modifications of the settings are at your own risk.

    If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

    Hope it helps.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Sep 4, 2019
    #3
  4. Rose Cal Win User

    problems connecting Wireless display adapter

    Display problems with the Microsoft Wireless Display Adapter

    Hi,

    It is possible that you are experiencing an audio and video streaming issues due to a corrupted or an outdated display driver. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Could you tell us the exact error message you received?
    • Have you tried updating your display drivers?
    • Does this happen only when you're streaming a video?
    • What troubleshooting steps have you done so far?

    Meanwhile, we suggest that you follow the steps in this
    article
    on how to troubleshoot Wireless Display Adapters. You may expand each section that best describes your situation and check if the issue still persists.

    Let us know if you need further assistance.
     
    Rose Cal, Sep 4, 2019
    #4
Thema:

problems connecting Wireless display adapter

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