Windows 10: problems from i reformatted

I recently reformatted my laptop which is running windows 10 and choose the option to keep files and folders, but this past two days i get a blue screen when i switch on the Laptop with the following message " We are unable to connect at the moment. Please check your network and try again later"
And i now have two accounts on the log in screen, home group users and my own account, i also have the option to put in your password disabled but it keeps asking for a password or pin.
Anyone offer any help? TIA

:)

 

Recover or Reformat?

The reformat won't budge?

I did what you said and then was told to remove the CD from the CD-Rom Drive, put in the recovery CD and then press the 'OK' button to continue

So I changed to the next disk but the OK doesn't appear to be being 'pressed'. Yes I have pushed enter on the keyboard which is what I have been using to get me through the other steps..

Any suggestions?

 

Windows 10 1709 System Restore problems...


That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.

 

Reformatting the c drive

Hi,

To better assist you with your concern, we would like to know the following:

• What the exact error message that you're getting when you try to reformat your C: drive?
• Why do you want to reformat your your C: drive?
• What troubleshooting steps have you taken to resolve the issue?
• Did you make any significant changes to your computer prior to the issue?

We look forward to your reply.