Windows 10: Problems regarding microphone and camera

Discus and support Problems regarding microphone and camera in Windows 10 BSOD Crashes and Debugging to solve the problem; So basically when i plug in my camera it starts working as it should be but for unknown reasons my microphone disables upon camera being plugged in. I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AintGoingToWork, Apr 8, 2020.

  1. Problems regarding microphone and camera


    So basically when i plug in my camera it starts working as it should be but for unknown reasons my microphone disables upon camera being plugged in. I have tried some community guides and a couple of videos on youtube but nothing addresses this peculiar problem.
    I am in hope to get quick answers as to I am in a must to have camera enabled in my next online lessons starting today.

    :)
     
    AintGoingToWork, Apr 8, 2020
    #1
  2. Rose Ter Win User

    Camera and Microphone Privacy

    Hi Moustafa,

    This issue occurs due to permission issue, driver issue, license for an app is out of sync with the license installed on the computer or if the app is not updated. To give permission to Camera and Microphone app, you may follow
    these steps:

    • Go to Settings.
    • Select Privacy.
    • Look for Camera, make sure that “Let apps use my camera” is turned On. You may choose the apps that can use your camera as well.
    • Go back to Privacy and select Microphone, make sure that “Let apps use my microphone” is turned On. You may choose the apps that can use your microphone as well.

    If the issue persists, we would suggest that you check out this
    link
    . This will provide you troubleshooting steps regarding Camera and Microphone issues.

    Feel free to contact us if you have further inquiries.
     
    Rose Ter, Apr 8, 2020
    #2
  3. ElpenorG Win User
    Camera and microphone

    I tried to use the camera to make a video - on Lenovo Ideapad 330S OS 10 - but the "microphone muted" message prevented the video to record.

    I did the settings/privacy/microphone suggestion to no avail. I tried to get Cortana to turn on the mic but she cannot hear me. I did the steps to turn her on but she still can't hear me. Suggestions? thanks
     
    ElpenorG, Apr 8, 2020
    #3
  4. Problems regarding microphone and camera

    window crashes when i open camera or microphone setting in privacy

    Hi Orangeshearts,

    I would like to verify some information regarding the problem with your camera and microphone. Allow me to ask the following:

    • Was your camera and microphone working before?
    • Aside from updating the drivers, what other updates or changes were performed prior to the problem?
    • Are you currently logged in as the administrator?
    • Have you set which apps can access and use your camera and microphone?

    If you haven't set any apps to use your camera and microphone, then follow these steps:

    • Navigate to Settings > Privacy > Camera.
    • Make sure that Let apps use my camera hardware is toggled ON.
    • Under Choose apps that can use your camera, toggle on the apps you want to give access to.
    • Do the same for the microphone. Navigate to Settings > Privacy > Microphone.

    If the issue persists, then please run the Hardware and Device troubleshooter. Here's how:

    • In the Cortana search, type in Control Panel, and click it from the search results.
    • Click Troubleshooting > View all.
    • Search for and click Hardware and Devices.
    • Click Next and follow the on-screen instructions.

    Please share the results on this thread for further assistance.

    Regards.
     
    Vanessa Yar, Apr 8, 2020
    #4
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Problems regarding microphone and camera

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