Windows 10: Problems to set up fingerprint scanning.

Hello, I have tried to configure my fingerprints to protect my laptop is an Acer, but I have not been successful.
How do I set up my laptop to log in with fingerprint scanning or password?
Thank you.

:)

 

No option for fingerprint scan login

Hello,

Thank you for contacting Microsoft Community.

We're sorry to hear the inconvenience you have experienced.

• Download the
  Hardware and devices troubleshooter. In the
  File Download dialog box, select Open and follow the on-screen instructions.
  
• If the fingerprint reader isn’t working, detach and reattach your Surface Pro 4 Type Cover with Fingerprint ID from your Surface Pro 4 and try using the fingerprint reader again.
  
• If reattaching your Surface Pro 4 Type Cover with Fingerprint ID doesn’t solve the problem, try typing or using the touchpad. If neither the keyboard nor the touchpad on your Cover works, see
  
  Troubleshoot your Surface Cover.

If the IR camera or the fingerprint reader still aren’t working:

Step 1:
Sign in to your Surface using a different method (such as a PIN or password).

Step 2:
Remove the scan of your face or fingerprint and set up a new scan, following the steps in

Windows Hello doesn’t recognize your face or fingerprint, and there is an error message.

Step 3:
Sign in using Windows Hello.

If you still can’t sign in using Windows Hello, you may be having a software issue. How to fix software issues

• Make sure you have the latest Surface and Windows updates installed. To learn how, see
  
  Install Surface and Windows updates.
• If the IR camera or fingerprint reader worked previously, run a system restore. To learn how, see
  
  Restore or reset Surface Pro or Surface 3.
  
• After a system restore, if the IR camera or fingerprint reader still isn’t working, reset your Surface. To learn how, see
  
  Restore or reset Surface Pro or Surface 3.
  

If the IR camera on your Surface or the fingerprint reader on your Surface Pro 4 Type Cover with Fingerprint ID still isn’t working,

contact us.

Keep us posted if you require further assistance.

 

Win 10 , Lenovo E580 ThinkPad, Fingerprint has stopped working, can not set new

Let's try Uninstall the Fingerprint Manager and Re-enroll the Fingerprints.

To uninstall the Lenovo Fingerprint Manager Pro or Lenovo Fingerprint Manager, and then re-enroll your fingerprints. Follow the steps below:

Step 1. Open the Control Panel and find Programs.

Step 2. Click Uninstall a program under the Programs.

Step 3. Find Lenovo Fingerprint Manager Pro or Lenovo Fingerprint Manager in the program list, and then right click it to uninstall it.

Install Synaptics Fingerprint Driver for Windows 10 (64-bit) - ThinkPad E480, E580 from official Lenovo support site:

https://support.lenovo.com/us/en/downloads/DS50...

Restart your device and follow this steps to configure your fingerprint:

Step 1. Click the Start button to open the Settings.

Step 2. Select Accounts in the Settings.

Step 3. Choose "Sign-in options" on the left. Scroll to Windows Hello and click Set Up in the Fingerprint section.

Step 4. Click Get started in the Windows Hello setup.

Step 5. Enter your PIN.

Step 6. Put one of your fingers on the fingerprint reader to scan it.

Step 7. Choose Add Another if you want to repeat the process with another finger, or you can choose to close the program.

Let me know how was.

 

Is there a way to set Windows 10 Pro login to fingerprint by default instead of having to choose between fingerprint, PIN or password each time I log in?

Please answer the question that is asked. There are several people on this thread that have asked how to SET FINGERPRINT SCAN AS THE ***DEFAULT*** METHOD OF SIGN IN, but the pre-written stock answers you're offering sidestep the question. It seems like
Hello doesn't give the option to set a DEFAULT and have that method used first every time. I KNOW YOU CAN CHOOSE IT EACH TIME, that's not what we want to do. We want it to be looking for a fingerprint scan, thus enabling a one-step login rather than the two-step
process you keep suggesting. If it's not possible, please say so and we'll drop the subject. Thanks.