Windows 10: problems with bluetooth and device connectivity

dear community, i have just upgraded my laptop from windows 8 to windows 10 and the bluetooth was working just fine. after a while suddenly it stopped working. my pc wont recognise any of the bluetooth devices. to top it all off, my device wont connect to any of the ohines through usb connection either. i know the problem isnt with the phone itself as it does connect to other pcs. i would really appreciate your help.

:)

 

Bluetooth devices will not connect

Hello Jean57sn, my name is Irisdiel and I am an independent advisor.

Down below I'm going to provide you with steps and instructions on how to help you with your issue which was listed by Lenovo Support to best help you.

Make sure your computer has the necessary hardware and that wireless is turned on. Bluetooth requires both hardware and software to work. Not all wireless networking hardware supports Bluetooth.

Method 1:

Step 1: Enable Bluetooth radio If Bluetooth is not turned on it may not show up in your control panel or device manager. We first need to enable the Bluetooth radio Press the key or button to enable your wireless adapter. This key may be the, F8 or Press Fn+F5
(or F5).

Step 2: Check the Bluetooth drivers

Click Start and search for "Device Manager"

Look for all Bluetooth listings by opening the Network Adapters category and the Bluetooth Radios category (if available). If you can't find any Bluetooth listings under Network adapter and Bluetooth radios proceed to next step B

Make sure the driver has no Yellow exclamation mark or Down arrow sign

- Yellow Mark = The Bluetooth hardware is not responding or set up correctly. Updating or reinstalling Bluetooth drivers may correct this problem

- Down Arrow= Bluetooth is disabled. Right-click the device and select Enable to turn on Bluetooth.

Method 2: Enable Discovery Mode

Click Start and search for "Change Bluetooth"

From the Options tab, select Allow Bluetooth device to find this computer, and make sure Allow Bluetooth devices to connect to this computer is selected.

Click OK and try to connect to your device. If problems persist, continue to the next step.

Method 3: Update Bluetooth Drivers

Click Start and type "Device Manager"

In Device Manager locate the Bluetooth adapter. Right-click and select Update Driver Software,

Select Search automatically for updated driver software, and then follow the rest of the steps.

Then...

Click Start and type "Device Manager"

In Device Manager locate the Bluetooth adapter. Select Uninstall

Restart your machine and Windows will automatically install the driver after you logged in

I also suggest you refer to Lenovo support down below as this issue has to do with Microsoft for best support:

URL:
https://support.lenovo.com/us/en/solutions/ht50...

Thank you and good luck,

Regards- .

 

Audio on connected Bluetooth devices


I'm having a weird problem that I can't figure out and it's driving me nuts.

All that I'm attempting to do is to listen to the podcasts that I have on my Android smart phone through the speakers on my computer via Bluetooth. This worked in Win 8, but since upgrading to 10 I'm encountering a problem.

The computer will pair with the phone with no issues. It will also connect with the device via Bluetooth, no issues there either. But I can't make it pull the audio from the phone. When connected, the audio still plays through the phone, and not the computer.

I've poked around audio settings, and can't find anything. I installed drivers specific to the phone, that did not work. I also went to Dell's site and installed Bluetooth drivers that are specific to my computer. No change.

Any suggestions?

 

bluetooth connection problems

Hi brijeshpariakar,

Some Bluetooth connection issues are caused by an outdated device drivers, unsupported Bluetooth device, or possible that the Bluetooth device is not properly paired.

For us to isolate this issue, I would like to ask the following:

• Was Bluetooth connection working before?
• If yes, what recent changes have you performed on your computer?
• Have tried connecting your speaker or smartphone to another Bluetooth-capable device? Did it pair?

In the meantime, please follow the steps provided in
Fix Bluetooth problems in Windows 10: FAQ to troubleshoot Bluetooth connection issues.

Looking forward to hear from you.

Regards.