Windows 10: Problems with Charging and Settings

Discus and support Problems with Charging and Settings in Windows 10 BSOD Crashes and Debugging to solve the problem; I've had my PC for about 2 years now, and this problem started occurring in about 2018 April. Battery/Charger Issues: If I plug in my charger to my... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by -Bee, Jul 17, 2019.

  1. -Bee Win User

    Problems with Charging and Settings

    I've had my PC for about 2 years now, and this problem started occurring in about 2018 April.

    Battery/Charger Issues: If I plug in my charger to my PC, it simply won't charge. I have to try all kinds of crazy tactics like shutting it down, plugging it in and out, and turning it on. But it's become way harder to do this, and takes multiple days of my time to try to use these methods to charge it. I have bought other chargers for it and it simply won't work. I've borrowed chargers that I know can charge, but they still don't work.

    Settings Issues: I know a solution to charging my PC is to update it, but that's a problem too. When I open settings, it will come up, however, when I try to click on(example) Personalization, it opens but I cannot click anything or see anything. I can't update anything this way. My settings just don't work.

    Hopefully someone here can help me with the issues I am facing, thanks.

  2. Erika Aro Win User

    charging problems

    Hi Lisa,

    The charging capability of the device depends on the charger adapter, battery, and power settings. Hence, the laptop will not charge if one component fails to work. For us to know why it won't charge, we'd like to ask the following:

    • Are there any error messages or return codes to explain the problem?
    • How old is your laptop?
    • To avoid repetition, can you provide us with all the troubleshooting steps that you've done so far?
    • Is this an ongoing event or a recent incident?
    • Were there any changes, recent updates, and newly installed applications on your device that may have affected your computer's charging performance?

    Additionally, you can run the Power troubleshooter to diagnose the power settings. To do so, follow the steps below:

    • Type Troubleshooting in the Cortana search bar and press
    • A window will open. Click View All in the left side pane of the window.
    • Click Power to run the troubleshooter.
    • Let it finish and check for the details of the troubleshooter.

    We'll keep an eye out for your response.
    Erika Aro, Jul 17, 2019
  3. Johan45 Win User
    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
    Johan45, Jul 17, 2019
  4. Lex Del Win User

    Problems with Charging and Settings

    charging problem


    To further assist you with your charging concern, please answer the following questions below:

    • Which version of OS and phone you're currently using?
    • Have you made any changes in settings prior to the issue?
    • What troubleshooting steps have you done so far to resolve the issue?

    Lex Del, Jul 17, 2019

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