Windows 10: problems with direct x 12

when I play dead by daylight or forza horizon 4, the games are working fine when i'm not in the game, when i'm in the game the games freezes. I played fortnite, don't blame me, in the settings is an option for directx 11 and directx 12, when i choose the directx 12, the game freezes, in directx 11, it works fine. is there a fix for this?

EDIT: I have updated to version 20H2. on my laptop I haven't and it works fine

submitted by /u/Thomas1410
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:)

 

Windows 10 shows Direct x 12

Hi Jagdishservi,



Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.

• 
  Where have checked for the version of Direct x?
  

I suggest you to follow the below steps and check:

• 
  Press Windows + R keys together.
  
• 
  Type dxdiag in the run prompt and hit enter.
  
• 
  Now check for the version of Direct x.
  

Hope this information helps. Do contact us with the updated status of the issue. We will be happy to assist you.



Regards,

Jenith

 

Direct X 12

Sir

I think I said Direct X 12 version doesn’t appear on all my Windows 10 devices.
Dxdiag was usedto determine the version on my systems. The link you sent is useless. When I used Preview Version of
windows10,the Direct X version was 12.. Now after upgrading to regular Windows10, from windows 7, none of my systems have Direct X 12, instead I have Direct X 9Ex. What the ****, I don’t even have Direct X 11. It is very disappointing. Direct X 12 should come
as updates, as I understand. But till now they don’t get updated to Version 12 even though other updates gets downloaded and installed.

 

Direct X 12 Problem

Hi,

It looks like the components of your
Direct X 12 has something to do with the error message that you are getting.
To isolate problems with Direct X 12, here is a link on
how to download Apps Troubleshooter.



Don't forget to let us know how it turns out.