Windows 10: Problems with Microsoft store game Forza Horizon 4

Hello there, apologies if im asking in completely the wrong place.... i am having this really annoying issue with Forza horizon 4. Basically whenever i try connect to an online session i keep on getting the following error:

Can someone please point me in the right direction? as i have already port forwarded the necessary ports for the game and the Xbox live/Microsoft servers.
This is on the PC by the way not console.
Game got via the Ultimate game pass.
Thanks in advance.
Bobby

:)

 

Problem with Forza Horizon 4

Hi Hope

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Have you tried lowering your screen resolution to see if the game launches?

How much free space do you have on the drive?

Could you confirm if this also happens in the default Administrator account?

Open Start

Type: cmd

Right click CMD

Click Run as administrator

At the command prompt, type:

net user administrator/active:yes

Hit Enter

Close command prompt, restart, then try signing into the Administrator account.

Do you have the latest cumulative updates for Windows 10 1803 installed?

Open Start > Settings > Apps > Apps & features

Scroll down to Forza Horizon 4

Select it

Click Advanced options

Click Reset

Restart

Check the Store for updates

If that does not work...

download the following utility and use it to remove Forza Horizon 4, extract it, launch it, scroll through the list, select Forza 4 then click Remove.

https://gallery.technet.microsoft.com/scriptcen...

Reinstall it Forza Horizon 4 - Microsoft Store

https://www.microsoft.com/en-us/p/forza-horizon...

 

Forza Horizon 4 will not unistall

Hi Titus,

Thank you for writing to Microsoft Community Forums.

I'd suggest you to follow the below steps and check if it helps.

Click on Start menu, and look for Forza Horizon 4. Right click on it and select
Uninstall.

You can also uninstall the game through settings by following the below steps.

1. Press Windows key + I together to open Settings.

2. Click on Apps > Apps & features.

3. Click on Forza Horizon 4.

4. Select Uninstall.

Let us know how it goes. I will keep working with you until it's fixed.

Naveen M

Microsoft Community - Moderator

 

Forza Horizon 4 Game Play Problem

Hi Stefan,

Thank you for writing to Microsoft Community Forums.

I understand how difficult it is, when the app won't work in the way it should.

As you are referring to the feature within the game, I'd suggest you to post your query on

Forza Horizon 4 forum, who can assist you better on this issue.

Hope it helps.

Naveen M

Microsoft Community - Moderator