Windows 10: problems with Mozilla Firefox Quantum

Discus and support problems with Mozilla Firefox Quantum in Browsers and Email to solve the problem; *chuckle Recently I have been having a few problems with Mozilla Firefox Quantum. Sorry, that is not quite accurate as since Mozilla has been changing... Discussion in 'Browsers and Email' started by Mothie, Jun 10, 2018.

  1. MOTHIE
    Mothie Win User

    problems with Mozilla Firefox Quantum


    *chuckle Recently I have been having a few problems with Mozilla Firefox Quantum. Sorry, that is not quite accurate as since Mozilla has been changing the rules and format constantly for the last 2 years appox, constant problems.
    Latest problem for myself being I can download Firefox in either x64bit or 32bit formats, trouble is , the blasted thing will not open.

    Anyone had this problem? Any solutions?
    Thanks.*Thumbs

    :)
     
    Mothie, Jun 10, 2018
    #1
  2. DIVYA MURUGAN
    Divya Murugan Win User

    Video Issues in Windows 10 With Firefox

    Hi,

    Thank you for posting your query on Microsoft Community.

    Please provide the following information with us to understand the issue better.


    • Is the issue occurs in Microsoft Edge?

    • Let us know whether the issue is specific to online videos or it is happening with other videos present in your system too?

      As the initial troubleshooting steps, I would suggest you to check all the available Windows Updates. Installation of recent Windows Updates should fix the issue.

      If the issue still persists, then try updating the Display driver and check. Here is the steps:
    • Press Windows Key + R on your desktop screen to go to run command box.
    • Type devmgmt.msc and hit Enter.
    • In Display Adapter, expand Display Adapter, right-click , and then click
      Update.
    If the issues persists ,only with firefox then i suggest you to contact firefox support.

    Please do let us know the status of the issue to assist you further.

    Thank you.
     
    Divya Murugan, Jun 10, 2018
    #2
  3. GIRIDHAR J
    Giridhar J Win User
    Firefox does not work on start up

    Hi,

    Thank you for your interest in Windows 10.

    I suggest you to uninstall and reinstall Firefox
    and check if it fixes the issue. Follow the steps below to uninstall
    Firefox:

    • Press Windows key + X.
    • Click on Programs and Features.
    • Look for Firefox and right click on it and click on
      uninstall.
    • Reboot the computer after uninstall is complete and try to reinstall them.
    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Giridhar J, Jun 10, 2018
    #3
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problems with Mozilla Firefox Quantum

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