Windows 10: Problems with scrolling

Discus and support Problems with scrolling in Windows 10 Support to solve the problem; When scrolling on a page i get a purple shade over the words. When i stop scrolling it disappears. I also get different colors depending on the pages.... Discussion in 'Windows 10 Support' started by genee, Nov 7, 2020.

  1. genee Win User

    Problems with scrolling


    When scrolling on a page i get a purple shade over the words. When i stop scrolling it disappears. I also get different colors depending on the pages. Win version 20h2 os build 19042.572

    :)
     
    genee, Nov 7, 2020
    #1
  2. pedsto Win User

    scrolling bad

    New event. When placing cursor over a list or row of columns, even the volume bar scrolling is automatic and proceeds to one end of the series and stops. The scrolling also stops when I move the cursor away from the list but am unable to select anything in the list. Not all the possible lists are effected. Other sites have recommended mouse/kb fixes. Have tried all those but the phenomena persists. Have not had any known updates recently and don't have a restore point to try. Any other suggestions? W10Pro 1903
     
    pedsto, Nov 7, 2020
    #2
  3. Xylee Del Win User
    not scrolling

    Hi Donna,

    This may have occurred due to a mouse driver conflict or a hardware issue that caused this. For us to help you with this, kindly answer the following questions:

    • What is the make and model of your mouse? Is it wired or wireless?
    • Have you made any recent changes to your computer?
    • What troubleshooting steps have you done so far?

    On the other hand, we suggest that you check this
    article
    . Kindly perform the steps as our initial troubleshooting and see if there will be any changes on scrolling.

    Kindly get back to us further assistance.
     
    Xylee Del, Nov 7, 2020
    #3
  4. dalchina Win User

    Problems with scrolling

    Windows 10 1709 System Restore problems...

    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Nov 7, 2020
    #4
Thema:

Problems with scrolling

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