Windows 10: Problems with speakers and microphone on Skype

I have problems with the microphone and speakers in my Skype application on my PC with windows 10. How would you solve this problem? Help me, please.

:)

 

Skype "can't access sound card" for microphone

Hi,

As you are facing issues with accessing the microphone on Skype. Do not worry we will help you with this issue.

We appreciate your time spent in resolving the issue.

• Do let us know if you have made any changes to the operating system prior to this issue?
• Which version of Skype have you installed on your computer?

As a workaround, I suggest you to check if there are any updates for the Skype app in Windows Store. If so, try to install the updates and check if it helps.

Also, I recommend you to check with the settings in Skype app.

Step 1: Check configuration in Skype

Normally, you will receive the message about recording device error, if the microphone or the webcam is not configured properly in Skype.



To check configuration:

• Open Skype and navigate to tools
• Click options and check for sound device.

Step 2: Verify in the recording tab if the Microphone is enabled and working.

To check:

• Click Start, click Control Panel
  
• Click Soundand click Audio.

Hope it helps. Update us the status with the error message on Skype for further assistance.

Thank you.

 

Skype Microphone echo only on 1 Win Pc

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Do let us know the troubleshooting steps that you have tried to resolve the issue?

As the issue persists with the Skype app, I suggest you to try the below if not yet tried and check if it helps:

• Try to log-in to Skype using different account on the same computer, access the microphone and check if the issue persists.
• Try to log-in to Skype account on different computer using this account, access the microphone and check.

Also try the below if the issue still persists.

Step 1: I suggest you to run the Windows app troubleshooter to check if the issue persists.

Refer: Run the troubleshooter for Windows apps

If issue still persists,

Step 2: Uninstall and re-install Skype from Windows Store.

You can also uninstall Skype app from the Control Panel:

• 
  Press Windows + x key to open a task list from the bottom left corner of the screen.
  
• 
  Select Control Panel.
  
• 
  Select Programs and Features.
  
• 
  Right click on Skype
  and select uninstall and follow the onscreen instructions.
  

Steps to Install Skype app:
Log-in with administrator account, open
Windows Store, search for Skype app and download latest version.

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.

 

Lumia 930 microphone doesn't work on speaker

Hi, I have same issue on Lumia 930, have tried the various steps proposed by Microsoft, have also tried updating software to Windows 10 but to no avail. While a number of posts on this topic suggest it is likely to be a hardware bug, my symptoms seem to
indicate software:

• while using the phone normally (not on speaker) the microphones work perfectly. IE microphones 1 and 2 at the bottom of the phone appear to be working 100%
• while using the phone on speaker, microphones 1 and 2 (see http://forums.windowscentral.com/nokia-lumia-930/328279-2.htm for good photos of microphone locations) seem to be completely off
• while using phone on speaker, microphones 3 and 4 at the top of the phone seem to work reasonably as long as I'm close to the phone. Not as well as they should on a speakerphone though.
• microphone on headset works fine

This does look to be a very widespread issue ... any updates from Microsoft?

thanks