Windows 10: Problems with upgrading to Windows 10 20H2

Discus and support Problems with upgrading to Windows 10 20H2 in Windows 10 Installation and Upgrade to solve the problem; For several months, I have been having trouble updating my laptop to Windows 10 20H2 I am currently on Windows 10 1909. What happens is that when I... Discussion in 'Windows 10 Installation and Upgrade' started by RosalieDennis, Dec 5, 2020.

  1. Problems with upgrading to Windows 10 20H2


    For several months, I have been having trouble updating my laptop to Windows 10 20H2 I am currently on Windows 10 1909.

    What happens is that when I let the update start, it will start updating normally, no problem. I have enough space on my computer's hard drive. Then once it reaches the 23% point it will display the MSI logo and nothing else will ever happen. I have to shut down the computer to restart it and undo any progress made on the update. I have confirmed that there is no progress when this happens as I left my computer on to install the update overnight and it still shows the same logo with nothing else happening.

    If anyone has another solution to try I'd be grateful.

    :)
     
    RosalieDennis, Dec 5, 2020
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Dec 5, 2020
    #2
  3. Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Dec 5, 2020
    #3
  4. Problems with upgrading to Windows 10 20H2

    OldNavyGuy, Dec 5, 2020
    #4
Thema:

Problems with upgrading to Windows 10 20H2

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