Windows 10: Profile possibly corrupt - Create New Profile

The original issue - O365 web based Outlook. When attaching a file the file attachment doesn't complete before stalling and disappearing. These are small PDF, text files. No limits are being reached. Mailbox is at 27% full.Windows 10 ProIt is suspected that the profile is corrupt. I can log the user in on another computer and attach files and send with no issue.I can create a new profile easily. The question is with the users business applications. Will these be available in the new profile? I can copy his user folders to the new profile.Trying to get this straight in my head before mo

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I can't create a New User Profile that is Not Corrupt! Please Help!

Hi,

I realize the inconvenience you are facing in creating the new user profile on your device. Do not worry we will help you with this issue.

As a work around, I suggest you to enable the built-in administrator account, log-in with the admin account to create a new user profile and check if you are able to check. This will let us know if the issue persists with user account or the operating system.

Step 1: Follow the steps to enable Built-in admin account.

Enable Built-in administrator.

• Press Windows + X key together on your desktop screen.
• Click on Command Prompt (admin) to open
  Command Prompt.
• Type the following command and hit Enter:

• net user administrator /active: yes (Check for the spaces)

4. Now log off from the current user and try to login to the administrator account that is enabled.　　

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.　

Step 2: Refer to the articles to create a test user account/ Microsoft account respectively.

For Local account: Create a local user account in Windows 10

For Microsoft account: Help with Microsoft account


Hope it helps. Get back to us with an updated status of creating new user profile for further assistance.

Thank you.

 

Struggling to recreate corrupted profile

Somehow i have done something horrible with my profile so wanted to create a new one. I tried a few system restores but they all have the same issue. My account is linked to microsoft account so trying to avoid just deleting the account and starting again. i have read some posts suggesting creating a test account, login under that then rename the current profile as .old. then restart and login should create anew profile. i can then copy across any bits of the old profile I'm confident haven't been corrupted.

However I cannot seem to rename my current profile as get the attached error message.






Any suggestions how i move forward would be appreciated

Mike

Win 10 pro

 

CCC Profiles that disappear

id suggest a spyware check