Windows 10: Program failing to be seen by Computer even though loaded on the computer

Discus and support Program failing to be seen by Computer even though loaded on the computer in Windows 10 Customization to solve the problem; I have downloaded onto my computer Canon EOS Utility 3. It shows up in the programs and features but is not there in the start up menu. I created a... Discussion in 'Windows 10 Customization' started by madeleinewinston, Dec 5, 2020.

  1. MADELEINEWINSTON
    madeleinewinston Win User

    Program failing to be seen by Computer even though loaded on the computer


    I have downloaded onto my computer Canon EOS Utility 3. It shows up in the programs and features but is not there in the start up menu. I created a link to the desktop from C:\Program Files x86\Canon\EOS Utility\EU3 but the link doesn't work either.


    I have been in touch with Canon who have spent a number of hours looknig at the problem and said the problem is with Windows and not from Canon end of things.


    I tested the download from Canon on another PC and it works fine.


    It also works on a Mac Pro - it is just the computer I need it to work on that it is failing.


    The computer is a Dell and is 7 weeks old.


    The previous hardware and software was transferred directly from the old Dell to the new Dell and I gather from the experts I have called in to assist with the problem that the person who did the new installation failed to update. I was so badly let down by the people who did the installation originally that I absolutely do not want to go back to them.


    I have so far paid two computer companies to right the numerous problems that I have experienced since purchasing the computer and none of the repairs seem to last including the problem above which has now become somewhat urgent.


    Two health checks on the computer have confirmed that the hardware is all working well.


    Can anyone make any suggestions as to next steps.

    :)
     
    madeleinewinston, Dec 5, 2020
    #1
  2. GERARD QUI
    Gerard Qui Win User

    Computer is failing to upgrade

    Hi Michelle,

    Most of the time, failed Windows updates occur due to damaged Windows updates component or third-party programs that prevents your computer to install the updates. For better assistance, we'll be needing additional information:

    • Is there an error code displayed when the updates failed to install?
    • If possible, can you send us a screenshot?

    As an initial troubleshooting step, we suggest that you run the troubleshooter for Windows updates and try installing it again. For your reference, check this article on where to download and run the
    Windows Update Troubleshooter.

    We're looking forward to your reply.
     
    Gerard Qui, Dec 5, 2020
    #2
  3. LARRYDONLINE
    larrydonline Win User
    How to find program on computer?

    I'm puzzled over why I can't find a program by searching, no matter what words I use, although the program is plainly there on the Apps & Features page in Settings.

    It's Logitech SetPoint 6.69. I used it when I installed it and want to make changes but I can't find it in the Cortina search function.

    It's also listed on the "Uninstall or Change a program" page in Programs and Features. The computer can't find it by searching for it, so how do I access it?

    Any suggestions, please?

    Larry
     
    larrydonline, Dec 5, 2020
    #3
  4. DALCHINA
    dalchina Win User

    Program failing to be seen by Computer even though loaded on the computer

    Update Broke Computer Need Help!

    Windows 10 Upgrade
    According to this list, your PC isn't on Acer's approved list for Win 10. Could you check that?

    This is an older PC which came with Win 7. Have you ever clean installed Win 10 on it?

    • AMD Athlon II X2 255 Dual Core Processor
    • Windows 7 Professional
    • 2GB DDR3 RAM
    • 320GB HDD
    • DVD Rewriter
    • Integrated Graphics
    • PS.VB1E3.082

    We can only proceed step by step.

    So chkdsk and SFC /Scannow are ok. But any attempt to reset your PC or run DISM fails.

    Is this what you tried? I'm not 100% clear what the above means. Clean install or this procedure?
    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

    If you tried this, it's possible it failed as you need (it seems) some 500Mb of unallocated space on your hard disk.
     
    dalchina, Dec 5, 2020
    #4
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Program failing to be seen by Computer even though loaded on the computer

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