Windows 10: Program listed in "Apps & features" but can't uninstall or find in registry

Hi,I have a program that is listed inside "Apps & features" but when I try to uninstall it I get the error that "Windows cannot find...". So I tried to go into registry/Uninstall and remove it from there, but it isn't there. I tried to search with Find by name, and by date, and by version, but it wasn't there.How else can I remove it?

:)

 

Apps and Features list an uninstalled App.

W10-64 Pro. Here is a picture of the problem. Phoenix OS is (as far as I know) UNinstalled.





Using a super file finder, there are no files with the word phoenix in its name on the computer FWIW.

A search of the registry finds a key Phoenix OS in two places. The first is here:

Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\PhoenixOS





and the 2nd reference is here:

Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\PhoenixOS

I am assuming removing these from the Registry will clean up the Apps and Features List of Phoenix OS(?)

Any and all advice is appreciated in advance.

Edit: The second registry reference is at:

Computer\HKEY_USERS\S-1-5-21-1742390423-1095737228-4217987103-1001\Software\Microsoft\Windows\CurrentVersion\Uninstall\PhoenixOS

 

can't uninstall program

Hi,

Welcome to Microsoft Community. I appreciate your effort in resolving this issue.

- Did you try un-installing the program from programs and features?

I suggest you to follow the steps below and check if it helps.

Repairing or removing programs

To uninstall programs, go to Settings.

• On the Start menu, then select Settings.
• Select System > Apps & features.
• Select the program, then select Uninstall. Some apps that are built in to Windows can’t be uninstalled.
  
• Follow the directions on the screen.

If you are still unable to uninstall the program, follow the steps below.

• In Search, enter Control Panel and select Control Panel.
• Select Programs > Programs and Features, then select the program.
• Select the program, then select Uninstall. Some apps that are built in to Windows can’t be uninstalled.
  
• Follow the directions on the screen.

Let us know the status.

Regards,

Guru Kiran

 

unable to uninstall program - not in programs list Win 11

I have been trying to uninstall Adobe Photoshop Elements. It is running successfully under Win 11. It is not shown in Programs & Features. There is no uninstall app. It is not in the Uninstall list in the registry. I tried Revouninstaller but that doesn't see it either. Adobe haven't responded to my request for help.

If anyone has any further suggestions I would be happy to try them. Many thanks