Windows 10: Program stopped working with 2004 update. How to find out the source of the issue?

Hello everyone,


I'm using Windows 10 Pro 64Bit.


The program in question is a flash based educational software from 2013 that is using a licensing system https://www.allinone-protector.com/ to launch the actual software. The flash files are in an encrypted container file, which is supposed to be loaded with the flash player through the protector software. But I just use the program, so I can't comment on any specifics on how it works.


There were no issues using the program from Windows 7 all the way up to Windows 10 1909.


With the 2004 update, the software doesn't start correctly anymore. The licensing portion starts, and works, but it doesn't load the actual flash player.


In 1909 an earlier I can make out two tasks:

-"Protector 32 bit" started by the desktop shortcut

-MicrosoftC Register Server 32 bit with "Adobe Flash Player 10", started after the license has been checked


In 2004 I only get the first entry. I can still load the license manager via shortcut, but it's not working 100% as I can't activate features like setting a path for log-files, which would come in really handy.


I've tested this on several different machines all have up to date drivers and Windows updates:

-Win 10 1909 PC with a Ryzen 3600, which I'm not updating to 2004 right now.

-Win 10 1909 Thinkpad X230, the software stopped working after updating to 2004 and worked again when going back to 1909.

-A colleague of mine has a Win 10 1903 Laptop, where the software also works and has worked for years through different Versions of Windows 7, 8 and 10.

-For further testing I also set up two virtual machines one in VMWare and one in VirtualBox with fresh Win 10 2004 installs and they both have the same issue. Obviously I can't roll these back to 1909 to confirm it works there, since I can't get the 1909 ISO anymore from Microsoft.


I can Install the software, the update, start the license activation and then start the program, which checks the license successfully, but doesn't hand the reigns over to flash. Or start flash at all. I'm not sure what's going on here exactly.


I contacted the developer of the software not the license protection and they're at a loss as well, actually not having heard of the issue yet, which isn't surprising, given that the 2004 update is fairly new and not on all systems yet.


Now, I'm not able to figure out anything else since I don't know what to look for. Is it something with Flash that changed in 2004, is is the old license protection software from 2013 that's finally not compatible anymore with current Windows or is it something else that changed in Win 10 2004?


I'd appreciate any help that might get me on the right track of understanding what the issue is. Any tests I can do or information I can supply, I'm happy to do. Just let me know.


Thanks,

Mike

:)

 

Microsoft Money 2004 not working with Win10

Money 2004 Stopped Working---(The day before the following happened.):

• 
  Vegas Video, A DVD Program failed to start.
  It informed me that the .Net framework that to be turned on.
  
• 
  I entered the Control Panel
  
• 
  'Clicked' on Turn Windows Features On/Off
  
• 
  'Clicked' and 'check' the box to turn on .NET Framework 3.5 (includes.net 2.0 and 3.0)
  
• 
  This process took a long time to download and install.
  
• 
  After turning the computer off and restarting Vegas Video and my HP scanning software worked great, but Money 2004 did not work.
  
• 
  The following day 'new' updates were downloaded and installed.
  After that Money 2004 has worked great.
  
• 
  Some of the updates could have addressed the change in the .NET Framework 3.5 and/or others could have address the problem I had with Money 2004.
  
• 
  Money 2004, Vegas Video and my HP Software all work great.
  
  
  

rlw

 

Counter-Strike: Source Update Available

Updates to Counter-Strike: Source and the Source Engine have been released. The updates will be applied automatically when your Steam client is restarted. The specific changes include:

• Added cs_militia with High Dynamic Range (HDR) lighting
• Fixed player name crash exploit
• Fixed rare visibility issue near portals such as doorways and windows
• Fixed a bug that occasionally resulted in doors becoming stuck closed
• Fixed animation issue with shotgun reloads interrupting fire animations
• Fixed bug where footsteps sometimes sounded for crouched players on stairs or slopes (they no longer do)
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• Detail props sway in the breeze now
• Underwater observers no longer play drowning damage sounds
• Hostages can open doors and step up onto ledges/stairs now

Source: Steam

 

DVD Drive issues.

The games used to run, now apparently the disks don't even read.

Go to Device Manager and remove the DVD
Scan for hardware changes and update driver as OS suggests

Still not working?

1) Clean the heads.
2) Run a diagnostic program on the drive.

Nothing else has changed about your system aside from the OS?

Revert to XP Home, assuming you don't find the source of the problem in steps above.