Windows 10: Programs and Drives Disappeared After Update

Hello Everyone,


As the title suggests, I recently tried to complete a windows update. The update failed multiple times before it eventually applied. Once I restarted my pc, I noticed the boot time was considerably slower than usual as my main boot drive is from an SSD.

In addition, once windows eventually loaded, all my desktop icons were gone, I cant access file explorer, none of the keyboard shortcuts to launch command prompt or to launch other windows is functional.

Is there anything I can do to uninstall this update or more importantly, restore access to my drives?


Thank You!!


Just a quick update, I was able to get access to the cmd prompt by holding shift and clicking restart to access the trouble shooting menu. It looks like the most recent update that was applied was on 9/30/2019, it was KB4513661 and KB4515383.

Can I uninstall these updates or should i try to do a system restore?

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.


Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Why did the startup window get cleared?

I didn't missed any step, the list was gone and gone , even after using lot of programs the programs were not listed in that list.

 

DVD Drive issues.

The games used to run, now apparently the disks don't even read.

Go to Device Manager and remove the DVD
Scan for hardware changes and update driver as OS suggests

Still not working?

1) Clean the heads.
2) Run a diagnostic program on the drive.

Nothing else has changed about your system aside from the OS?

Revert to XP Home, assuming you don't find the source of the problem in steps above.