Windows 10: programs cannot connect to internet

Only my opera web browser can connect to the Internet with no problems. Other web browsers and programs will not connect - security software, windows store, wunderlist, windows update.

Running all the troubleshooters, the only message to come up is "the remote device or resource will not accept connection".





I have no idea how to fix this. i tried searching this forum and others and have not found a solution - other then reinstalling windows/system restore.

:)

 

Many programs cannot connect to internet after upgrade to windows 10

Hello Zheng,

Thank you for posting your concern in Microsoft Community and welcome to the Windows 10 Family.

From the description provided, I understand that applications/programs are unable to connect to internet after the Windows 10 upgrade.

Refer to the below methods and check if it helps to resolve the issue.

Method 1

As an initial recommendation, I would suggest you to follow these steps to run the Windows in built troubleshooter:

a) Write Troubleshooting in the search box and hit enter.

b) Click on Troubleshooting
tab.

c) Click on view all option on the upper left corner.

d) Select the Internet connections option from the list.

e) Click Next to run the Troubleshooter.

Method 2

Try to place the computer in a Clean Boot state and check if there are any third party applications to be causing the issue. Follow below.

A. To disable all non-Microsoft services consult the article called
Clean Boot.

Follow: https://support.microsoft.com/en-us/kb/929135

Note: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting"

Disclaimer: A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. You may
also troubleshoot or determine what conflict is causing the problem by performing a clean boot. You must log on to the computer as an administrator to be able to perform a clean boot. Your computer may temporarily lose some functionality when you perform a
clean boot. When you start the computer normally, the functionality returns. However, you may receive the original error message, or experience the original behavior if the problem still exists. If the computer is connected to a network, network policy settings
may prevent you from following these steps.

B. To disable any 3rd party unwanted startup programs in Windows 8 and above, follow:

http://social.technet.microsoft.com/wiki/contents/articles/20119.how-to-enable-or-disable-startup-programs-in-windows-8.aspx

Method 3

I would also suggest you to check if any exception has been added through Windows Firewall settings and remove it.

Visit:
http://windows.microsoft.com/en-IN/windows-8/Windows-Firewall-from-start-to-finish

Refer to the section Allow an app to receive info through the firewall

(Links relevant for Windows 8.1 also applies to Windows 10)

Additionally, I would also suggest you to disable any third party security softwares which might block certain applications from connecting to internet.

NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily
disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Hope the above information was helpful. If you need further information, feel free to write to us and we would be happy to help you.

Thank You.

 

Many programs cannot connect to internet after upgrade to windows 10

Hi,

The problem persists. Please help.

 

Hi HiddenArmadillo. Welcome to the TenForums @HiddenArmadillo

First power off your router, wait 20 seconds reconnect.

On your computer try a Network Reset. Start => Settings => Network and Internet => scroll to bottom of right hand side => Network Reset

This will cause your wireless passwords to be forgotten and you may need to set up VPN or other custom networking products, if installed.

If that doesn't work try these four commands.

Run the following four bolded commands. Use a Command Prompt(admin) or Powershell(admin)
Do not key in info in brackets, there for your information.



ipconfig /flushdns (Clear the dns cache)
nbtstat -RR (release and refesh NetBIOS names)
netsh int ip reset (reset ip settings)
netsh winsock reset (Reset Winsock Catalog)


Ken

 

The network reset did not work, nor did the command prompts. Only the web browser opera works. i cannot get other programs to connect including other web browsers.

 

What firewalls are you using?

Does this same behaviour occur in Safe Mode or a Clean Boot?

Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

 

I am just using windows firewall. I checked that and all the programs I want to use have access. I will try safe boot/clean boot next.

 

To get to safe boot I would hold shift key down and click restart. This will cause the Advance Startup Options to appear.

Boot to Advanced Startup Options in Windows 10

 

I tried safe mode and clean boot and still only opera worked.

I do not know what else to try other than ‘reset this pc’ setting or taking it somewhere.

Or doing a factory reset on it. Other issues are minor and I can live with them.

 

open a cmd prompt then type

tracert 194.119.131.66

post results

Please download and save FRST 64bit or FRST 32 bit to your Desktop. We need both files it produces


http://download.bleepingcomputer.com/farbar/FRST.exe

http://download.bleepingcomputer.com/farbar/FRST64.exe

Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
Make sure that Addition option is checked.
Press Scan button.
It will produce a log called FRST.txt in the same directory the tool is run from.
Please copy and paste log back .
The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe).