Windows 10: PS4 Controller Indentified as an Audio Device

Hello.

My PS4 controller is being identified as an audio device. I have disabled it, but it still does not work(Steam does not recognize it as a ps4 controller). And everytime I reconnect it, it goes back to being identified as an audio device(even tho I disabled it and later uninstalled it)

:)

 

Unable to connect PS4 controller to PC

I can connect the ps4 controller just fine, my issue is that it wont show up at all after being paired. I have to unpair it, connect the device, enter the 4 digit code, it gets very tiresome. Method 1 didn't work because I had no greyed out devices. Method
2 I have been doing, I am just trying to figure out a quicker way to connect it.

 

Unable to connect PS4 controller to PC

Hi,

Thank you for writing to Microsoft Community Forums.

The issue could be with the Bluetooth drivers. We can try some troubleshooting steps to resolve the issue.

Please follow the steps mentioned below and share the result:

Method 1: Remove Ghost drivers

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. Click View tab.
   
4. Select Show hidden devices.
   
5. Expand Bluetooth and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
   uninstall.
   
6. Restart your computer.
   

Method 2: Remove device from paired list

1. Press and hold Windows key + I to open settings.
   
2. Click on Devices.
   
3. Under Bluetooth & other devices.
   
4. Click on the PS4 controller and click on
   Remove device.
   
5. Once the Device is removed, try adding the device again.
   

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

PS4 Controller device driver error on PC

Hello BENJAMINLLIN,

Make sure you have the right driver installed (check in the image)

Try uninstalling and reinstalling the driver if you previously installed it

How to clean install PS4 game controller driver in Windows10

Go to SEARCH, type DEVICE MANAGER and click that.

Go to HUMAN INTERFACE DEVICES , Right click your USBinput Device and select update Driver

Select BROWSE MY COMPUTER FOR DRIVER SOFTWARE .

Select "LET ME PICK FROM A LIST OF AVAILABLE DRIVERS ON MY COMPUTER" to configure the PS4 driver in windows 10.

You need to Mark/ Unmark "SHOW COMPATIBLE HARDWARE" to get the device list like below.Then go to "STANDARD SYSTEM DEVICES" and Select "HID-compliant game controller" on next dropdown as shown below.

Finished

At last try to roll back the driver

On Ask me anything, type Device Manager then press Enter.

Click on Bluetooth tree to expand.

Look for the Bluetooth device, Right-click then select Properties.

Click on the Driver tab, look for the Roll Back Driver button, and click on it.

Restart your computer for the changes to take effect and check if the issue persists.

Hope it helps, have a good night