Windows 10: Purchase Approval Problems in Microsoft Family Account

Discus and support Purchase Approval Problems in Microsoft Family Account in Windows 10 Gaming to solve the problem; My daughter is part of our Microsoft Family account and she cannot purchase without permission from me. She clicked on a link to purchase Minecraft in... Discussion in 'Windows 10 Gaming' started by KentGrayson, Dec 18, 2021.

  1. Purchase Approval Problems in Microsoft Family Account


    My daughter is part of our Microsoft Family account and she cannot purchase without permission from me. She clicked on a link to purchase Minecraft in the Microsoft Store and I approved the purchase. However, when she tries to make the purchase again, she gets an error message saying "Working on it... It looks like this was approved. It should get added in a bit" see below. I gave approval earlier today and, after several hours, my daughter is still getting this error message.I saw that someone else had this exact problem in March, 2021. I followed the recommendations posted there, whic

    :)
     
    KentGrayson, Dec 18, 2021
    #1

  2. Unable to purchase on Microsoft Store with a Family account.

    Thank you for your response. There are other games that allow you to purchase using the Microsoft funds that you transferred to a member of your Family.
    If you don't have sufficient money in your Microsoft account to complete a transaction, you must use another form of payment registered with your Microsoft account to cover the remaining purchase amount, charge the entire purchase to the other payment
    option in lieu of your account balance, or add additional value to your Microsoft account.

    To ensure that the child account is allowed to purchase a content online, you have to check and change the restriction settings on the account by following the steps below:

    • Sign in to your account on the
      Microsoft Family page
      .
    • Find your child’s name and select More options > Spending >
      Change content restrictions.
    • Change the restrictions settings and allow the account to purchase.

    If you are still unable to purchase the game, there is a possible issue with your profile or the billing information. We recommend that you contact Xbox Chat Support to securely check your account and the child account.

    Keep us updated with the results after performing the suggested solutions above.
     
    Loraine Mon, Dec 18, 2021
    #2
  3. DRD1957 Win User
    Not able to log into approved accounts

    In the manage family account I set up my daughter's info. We have listed approved sites but when she tries to log in it tells her to ask for permission. When she does and it is approved, she still can't sign in. I went back to the admin family account
    to make sure the accounts were approved and they were, but still can't sign in. Help?
     
    DRD1957, Dec 18, 2021
    #3
  4. Tenforo Active Member

    Purchase Approval Problems in Microsoft Family Account

    Family Devices not showing in Microsoft Account

    https://account.microsoft.com



    Purchase Approval Problems in Microsoft Family Account [​IMG]


    Used to be able to see family devices, windows machines under Devices listed in the Microsoft Account Online in the Web Browser.

    The permission for this is set for each Family member and still can be toggled under each Organiser.


    Purchase Approval Problems in Microsoft Family Account [​IMG]
     
    Tenforo, Dec 18, 2021
    #4
Thema:

Purchase Approval Problems in Microsoft Family Account

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