Windows 10: Purchase not able to download

Discus and support Purchase not able to download in Windows 10 Gaming to solve the problem; After a confusing couple minutes I decided to purchase Minecraft windows 10 edition from the Microsoft store, against my better judgment. Not to... Discussion in 'Windows 10 Gaming' started by Keegerdidnothingwrong, Jan 14, 2020.

  1. Purchase not able to download


    After a confusing couple minutes I decided to purchase Minecraft windows 10 edition from the Microsoft store, against my better judgment. Not to surprise, after I purchase the game I try to download, except it wont let me. Says I own the game and I am using a valid c****crosoft account but still says I have no devices to install to. Is there anyway to access those files and download them manually?

    :)
     
    Keegerdidnothingwrong, Jan 14, 2020
    #1

  2. Can't download the movie I purchased for rental.

    Hello,



    Thank you for writing to Microsoft Community Forums.



    I suggest you to follow the steps mentioned below to download rented movies offline and check if that helps.

    Steps:

    1. Select the movie you want to rent and click on
      rent option
      .
    2. Login using Microsoft account.
    3. Once you have signed in, you will have two option
      to stream
      or download movies to this device to watch offline.
    4. Select download movies to this device to watch offline and click on next.
    5. After Choosing the Next option and you will be asked for the payment option.
    6. Once the payment it done, open Movies & TV application to download the movie.


    You will be able to watch the movie offline from
    Movies and TV application. When you rent, the viewing period is 14 days from the time of your order or 24-48 hours from the time you start to watch (depending on the content you select), whichever comes first.



    If you still facing issues downloading the movies after following the above steps. I suggest you to follow the troubleshooting steps mentioned below, to fix issues with Microsoft store.



    Steps:

      1. Open store application on your pc.
      2. Click on the ellipses on right top corner of the screen.
      3. Logout and login back.


    Hope it helps.



    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Jan 14, 2020
    #2
  3. Downloading mp3 purchases

    Hi Tangela,

    Thank you for your interest in Windows 10.

    Please answer the following questions so that we can help you.


    • From where did you purchase for mp3 downloads?

    • How are you trying to download?

    • What happens when you try downloading them? Do you receive nay error?

    • Are you able to download them from any other Operating System?
    Your question does not contain all the required information needed for us to help you. I would suggest you to provide more details regarding the issue you’re facing.
     
    Giridhar J, Jan 14, 2020
    #3
  4. zbook Win User

    Purchase not able to download

    Programs not working


    In post 26 there were steps listed to fix the operating system corruption.
    Are you able to follow them?
    In post 29 was the suggested dism repair command.
     
    zbook, Jan 14, 2020
    #4
Thema:

Purchase not able to download

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