Windows 10: Purchased 11 Pro upgrade MS Store, cannot activate / Product cannot be found

Discus and support Purchased 11 Pro upgrade MS Store, cannot activate / Product cannot be found in Windows 10 Software and Apps to solve the problem; We purchased a new PC, it came with Home and we needed to upgrade to Pro, 11Pro was purchased through the Microsoft store.1st issue - We received the... Discussion in 'Windows 10 Software and Apps' started by CNY_01, Jan 26, 2022.

  1. CNY_01 Win User

    Purchased 11 Pro upgrade MS Store, cannot activate / Product cannot be found


    We purchased a new PC, it came with Home and we needed to upgrade to Pro, 11Pro was purchased through the Microsoft store.1st issue - We received the confirmation email attached of the purchase, and when we click on the item we get a message saying the product cannot be found.2nd - Somehow one of my colleague's got this machine to 11 Enterprise instead of 11 pro. I see that i should be able to plugin a key and easily change that to 11 pro, however the purchase process from the MS store does not provide a key... and well it's not even working to begin with.

    :)
     
    CNY_01, Jan 26, 2022
    #1
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Purchased 11 Pro upgrade MS Store, cannot activate / Product cannot be found

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