Windows 10: Purchased a Win10 Pro license online but old laptop changed motherboard

Discus and support Purchased a Win10 Pro license online but old laptop changed motherboard in Windows 10 Updates and Activation to solve the problem; Hi all. I have a Asus laptop with Win10 installed and I upgraded to Pro version buy purchasing the online license. However, my laptop had issues and... Discussion in 'Windows 10 Updates and Activation' started by kwoonfai, Aug 17, 2019.

  1. kwoonfai Win User

    Purchased a Win10 Pro license online but old laptop changed motherboard


    Hi all. I have a Asus laptop with Win10 installed and I upgraded to Pro version buy purchasing the online license.


    However, my laptop had issues and the motherboard needed to be replaced.

    The hard disk was wiped clean as well, and they installed Windows 8 which I upgraded to Win10.


    Now, with the new Windows 10 and motherboard, I login to the PC using the account (in control panel) which I had purchased the Pro license (*** Email address is removed for privacy ***)

    However, the Windows 10 is just the normal version and not Pro version.


    When I log into my account online, I can see 2 devices

    - the old laptop name with Pro license attached and

    - my current laptop without the non Pro license.


    Is there anyway I can get back the Pro license in my current laptop without repurchasing again?

    Thanks.


    Purchased a Win10 Pro license online but old laptop changed motherboard 9a974aac-087f-4b57-934f-09e740edf0c1?upload=true.png

    :)
     
    kwoonfai, Aug 17, 2019
    #1

  2. Win10 Pro

    Hi, I bought a Win10 upgrade license on my old laptop. At the time I had a lot of issues upgrading the OEM Win10 Home as the upgrade purchase didn;t come with a product key. After lots of phone calls with MS they eventually provided me with a product key
    and the laptop was upgraded to Win10 Pro.

    I now have a new laptop and still require the Pro functionality. Following the steps here (which also tells me my Win10 Pro upgrade license is transferrable):

    How to Transfer your Windows 10 License to a New Computer

    the OEMPurchased a Win10 Pro license online but old laptop changed motherboard :DM Win10 Home didn't upgrade using the MediaCreationTool (it just offers to install Win10 Home), and the System > Upgrade and Settings > Activation upgrade function doesn't accept the product key I've purchased.

    Any help would be appreciated - although useful Win10 is awful to upgrade and MS seem to have deprecatated a lot of their contact options.
     
    FractalMonkey, Aug 17, 2019
    #2
  3. recovery of win10 license after laptop destruction

    My son dropped my laptop (with Win 10 Pro installed) as he was going down a flight of stairs. As it tumbled down the steps it shattered and broke apart into pieces.

    How can I recover my Win10 Pro license from the hard drive which is still intact ??

    If I buy a new laptop, can I replace the new hard drive with the old one and have Win10 Pro on the new laptop ??
     
    DA_systemsr, Aug 17, 2019
    #3
  4. Xylee Del Win User

    Purchased a Win10 Pro license online but old laptop changed motherboard

    Windows 10 Pro's license completely glitched out after changing motherboard and CPU

    We appreciate your reply. For us to know more about the issue, kindly answer the following questions:

    • Did you manage to deactivate Windows 10 Pro first before replacing your motherboard?
    • Do you still have the written copy of your product key?
    • Are you using the same hard disk where your Windows 10 Pro product key has been activated? If not, where is this hard disk?
    • Did you replace your hard disk along with your motherboard and CPU?
    • What is the edition of Windows activated on your computer? To know, press Windows + S. Type About, and click it.

    Meanwhile, we recommend that you deactivate and uninstall your Windows 10 Pro license from your old motherboard and reinstall it back on your machine using the steps below:

    Step 1: Check your your Windows 10 Pro product key using Windows Powershell or Command prompt. Follow the steps below and note down your product key:

    • Press Windows key + X.
    • Click Command Prompt (admin).
    • Enter the following command: wmic path SoftwareLicensingService get OA3xOriginalProductKey
      and press Enter:
    • The product key will be revealed, copy the product key.

    Step 2: Deactivate and uninstall the Windows 10 Pro Product Key from the old motherboard since it has your license. Follow the steps below:

    • To know the Activation ID of your Windows installation. Open a command prompt using the Windows search box and type in
      slmgr.vbs /dlv and press Enter. This will display the detailed license information for the installed operating system.
    • A window will open up and will give you details about your Windows licensing and activation status. Look for
      Activation ID and note it down.
    • On the same command prompt window, type in slmgr /upk <your Activation ID> and press
      Enter. This uninstalls the product key of the current Windows edition. After a restart, the system will be in an Unlicensed state unless a new product key is installed.

    Step 3: Activate your Windows 10 Pro to your machine after uninstalling it due to a hardware change, follow the steps below:

    • Open a command prompt using the Windows search box and type in
      slmgr /ipk <Windows Product Key> and press Enter.
    • If the key is valid and applicable, the key is installed. If a key is already installed, it is silently replaced. If the key is invalid, an error is returned.
    • Open your Control Panel you will see Windows is activated message.

    Let us know if you need further assistance.
     
    Xylee Del, Aug 17, 2019
    #4
Thema:

Purchased a Win10 Pro license online but old laptop changed motherboard

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