Windows 10: Purchased App on App store does not work. Company asking to buy again from their website

Discus and support Purchased App on App store does not work. Company asking to buy again from their website in Windows 10 Software and Apps to solve the problem; Hi, I purchased an App on the MS App store. It was just crashing instead of doing any useful stuff. When I contacted the support on the supplier's... Discussion in 'Windows 10 Software and Apps' started by babu_ms, Apr 12, 2019.

  1. babu_ms Win User

    Purchased App on App store does not work. Company asking to buy again from their website


    Hi,

    I purchased an App on the MS App store. It was just crashing instead of doing any useful stuff.

    When I contacted the support on the supplier's website, they are asking me to purchase a costlier software instead of offering any support for the software I already purchased.

    I find it totally unprofessional and an un-ethical. What about the money I paid?

    Why are such people allowed to operate on MS App store?


    Thank you

    Babu

    :)
     
    babu_ms, Apr 12, 2019
    #1

  2. Apple Claims Steam Link App Violates App Store Guidelines

    Here's what Valve is contending with:
    App Store Review Guidelines - Apple Developer

    The ones that stand out that may have caught Steam Link:
    So yeah, there's a lot of reasons why Steam Link would get rejected.

    App submissions and approvals is a thing between developer and Apple. Valve intentionally let this information leak probably because Apple's restrictive guidlines will never allow Steam Link to be on the store. Valve is hoping the Steam user base makes a lot of noise so Apple grants Valve and exemption. I doubt it will work. Apple loves control and Steam Link is a portal into the Linux/Windows ecosystem. Even if Steam Link were exclusive to Mac OS, Apple would likely demand Valve use Mac OS's remote desktop features rather than Steam Link.

    I'd be shocked if Apple allows it.
     
    FordGT90Concept, Apr 12, 2019
    #2
  3. wahdangun Win User
    App Store and iTunes Accounts Hacked

    if you have itunes account beware guys,

    source tomshardware
     
    wahdangun, Apr 12, 2019
    #3
  4. Purchased App on App store does not work. Company asking to buy again from their website

    App store trouble: purchasing apps

    Hello, Seth McCain .

    Thank you for posting on Microsoft Community. We're glad to help you!

    I understand that you are unable to purchase apps from the Store. We'd suggest the you check your information for the payment method for the Windows Store. Please check the steps provided below:

    To add or edit the payment method for your Windows Store account


    • On the Start screen, tap or click Store to open the Windows Store.

    • Tap or click Account, and then tap or click My account.

    • Tap or click Add payment method or Edit payment method, edit any necessary info, and then tap or click Submit.

    Notes

    • If you want to buy an app from the Store in a specific country or region, you need to use a payment method from that country or region. For more info, see Use
      the Windows Store in a different country or region
      .

    • When you add a credit card as a payment method, Microsoft authorizes the card by making a small, temporary charge to your account. You won’t pay anything until you buy something from the Store.

    • Your credit card company might charge an International Transaction Fee (ITF) or a currency conversation charge when you buy something from the Store.

    To remove a payment method from your account


    • On the Start screen, tap or click Store to open the Windows Store.

    • Tap or click Account, and then tap or click My account.

    • Tap or click Remove.

    • Sign in to the billing website with your Microsoft account.

    • Tap or click payment options.

    • Choose a payment method, tap or click remove, and then tap or click remove.

    Please let us know if this helps. Thanks!
     
    Justin Sor, Apr 12, 2019
    #4
Thema:

Purchased App on App store does not work. Company asking to buy again from their website

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