Windows 10: Puzzle Games Freezing

why do the puzzles keep freezing it happens to the daily ones and also the one i have bought, its been going on for weeks and i noticed one comment where you said it would be put right that too was weeks ago, when are these puzzles going to be put right. Ean

:)

 

Microsoft Classic Jigsaw Puzzles - How to re-look at solved puzzles

Thank you for writing to Microsoft Community Forums.

You can try the step below to check the last solved puzzle.

Method: Check last played game.

1. Open Jigsaw Puzzle.
   
2. Search for My account and you will see images below
   My account, click on the image and all your last solved puzzle will be there.
   

If you have any further question related to the game, I suggest you please check

Microsoft Casual Games Community.

Regards,

Amit Sunar

Microsoft Community – Moderator

 

Sharing User created Puzzles

Hi,



Thank you for writing to Microsoft Community forums.



The limit of 4 custom puzzles is due to the UserPuzzles folder being full. To add more than 4 custom puzzles, I suggest you to try the steps listed below and check if it works.

• Open File Explorer and navigate to the following location:

C:\Users\UserName\AppData\Local\Packages\Microsoft.MicrosoftJigsaw_8wekyb3d8bbwe\LocalState\UserPuzzles\UserPuzzlesPack

Note: UserName is your username.

• Delete or Rename the folder
  UserPuzzles inside UserPuzzlesPack.
• Delete or Rename the file:
  puzzles.xml
• Exit File Explorer and try creating the custom puzzles again.

If you’re speaking about moving the user puzzle files, you may copy it to any desired location. For more information, I suggest you to go through
Microsoft Casual Games FAQ and post the query in
the Casual Games community.



Hope it helps.

Regards,

 

When I updated to windows 10 my old 101 puzzle and logic games are not working

Hello,

I appreciate if you could answer a
few questions to narrow down the issue and to provide you better assistance.

• How did you installed these games on your Computer? Is it through CD/DVD or Windows Store?
• When you say, "old 101 puzzle" are you referring to Microsoft Jigsaw puzzles?

As you have already tried different troubleshooting steps with no avail, I suggest you to contact the game manufacturer regarding this matter for assistance and check if this helps.

Write to us with the above information and status of the issue to assist you further.

Thank You.