Windows 10: Puzzling "Z:\ is unavailable. ..." mesasage

Discus and support Puzzling "Z:\ is unavailable. ..." mesasage in Windows 10 Support to solve the problem; I keep a set of setup and configuration files on a NAS drive mapped to drive letter Z:. And I have some programs that configuration files in system... Discussion in 'Windows 10 Support' started by pokeefe0001, Feb 27, 2021.

  1. Puzzling "Z:\ is unavailable. ..." mesasage


    I keep a set of setup and configuration files on a NAS drive mapped to drive letter Z:. And I have some programs that configuration files in system folders - Firefox references a user-provided "Distribution" folder in its Program Files folder; OpenVPN has (or had) a user-modified "Config" file in its Program Files folder.

    Copying these files presents no problem on 4 of my computers, but on a new Dell laptop I get a "Z:\ is unavailable. ..." message when I try copying into system files. I get the expected message requiring Admin access, but after giving permission I get that "unavailable" message. I get around this by first copying the data into a non-system folder on my C: drive and then copying from there into the system folder. This gets the job done, but the extra step is irritating because it provides no extra security and because it's not necessary on my other computers.

    All the computers are running Win 10 20H2. And just to be sure, I just copied from my Z: drive into Program Files with no problem on one of the 4 older computers so I know it's not some recent maintenance that's preventing the copy.

    This feels like a permissions issue but the error message does look like a permissions error. I don't recall doing anything on my other computers that circumvented this. Is it a special Dell "feature"? Is there any way around it?

    :)
     
    pokeefe0001, Feb 27, 2021
    #1
  2. Amit_Sun Win User

    Microsoft Classic Jigsaw Puzzles - How to re-look at solved puzzles

    Thank you for writing to Microsoft Community Forums.

    You can try the step below to check the last solved puzzle.

    Method: Check last played game.

    1. Open Jigsaw Puzzle.
    2. Search for My account and you will see images below
      My account, click on the image and all your last solved puzzle will be there.

    If you have any further question related to the game, I suggest you please check

    Microsoft Casual Games Community
    .

    Regards,

    Amit Sunar

    Microsoft Community – Moderator
     
    Amit_Sun, Feb 27, 2021
    #2
  3. Junaid_A Win User
    Sharing User created Puzzles

    Hi,



    Thank you for writing to Microsoft Community forums.



    The limit of 4 custom puzzles is due to the UserPuzzles folder being full. To add more than 4 custom puzzles, I suggest you to try the steps listed below and check if it works.

    • Open File Explorer and navigate to the following location:
    C:\Users\UserName\AppData\Local\Packages\Microsoft.MicrosoftJigsaw_8wekyb3d8bbwe\LocalState\UserPuzzles\UserPuzzlesPack

    Note: UserName is your username.

    • Delete or Rename the folder
      UserPuzzles inside UserPuzzlesPack.
    • Delete or Rename the file:
      puzzles.xml
    • Exit File Explorer and try creating the custom puzzles again.


    If you’re speaking about moving the user puzzle files, you may copy it to any desired location. For more information, I suggest you to go through
    Microsoft Casual Games FAQ and post the query in
    the Casual Games community.



    Hope it helps.

    Regards,
     
    Junaid_A, Feb 27, 2021
    #3
  4. Puzzling "Z:\ is unavailable. ..." mesasage

    Puzzles

    Hi,

    Thank you for your response.

    In this case we would suggest you to follow the steps mentioned below to clear & reset Windows Store Cache.

    1. Type wsreset in the search bar.
    2. Right click on wsreset Run command and Select
      Run as administrator.
    3. Now Windows store will open, you can now search for the puzzle app and try installing updates if it has any.

    Hope it helps.

    Let us know if you got the help you needed by clicking Yes or No.

    Manjunath H

    Microsoft Community – Moderator
     
    Manjunath_H, Feb 27, 2021
    #4
Thema:

Puzzling "Z:\ is unavailable. ..." mesasage

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