Windows 10: Q: How to fix windows 10 black screen issue?

Discus and support Q: How to fix windows 10 black screen issue? in Windows 10 Support to solve the problem; I have Windows 10 Version (OS build 15063.138) All was working fine. Suddenly some services under svchost.exe started using high bandwidth. I... Discussion in 'Windows 10 Support' started by jillianwyatt, Nov 26, 2018.

  1. Q: How to fix windows 10 black screen issue?


    I have Windows 10 Version (OS build 15063.138)

    All was working fine.
    Suddenly some services under svchost.exe started using high bandwidth. I mistakenly blocked it through the firewall.
    I was logged in at that time and all was working fine.
    When I shut down my pc and booted again and log in, it shows the screen which windows show when a new user sign in the first time.
    I waited for 15 minutes but it was in a loop.
    I restarted pc. Tired to log in again. Now, a black desktop showed up and desktop not working.
    I tried to restore windows to an earlier point from other account but restore failed 2 times.
    I also allowed svchost.exe from the firewall.
    Tried Registry SHELL tweak but didn’t work.
    Now, that account is corrupted but other accounts are working fine.
    In safe mode, the courted account shows data but no app not starts.
    Tweeking.com Windows repair app is also crashing.

    Tried this also in cmd
    reg load HKU\Temp D:\Users\paul\Ntuser.dat
    reg add "HKU\Temp\software\microsoft\windows\currentversion\explorer\User Shell Folders" /v Desktop /t REG_EXPAND_SZ /d ^%USERPROFILE^%\Desktop /f

    Commands ran successfully, but problem not solved.

    :)
     
    jillianwyatt, Nov 26, 2018
    #1
  2. 95Viper Win User

    Black screen after 'Starting Windows' sequence

    Sounds like the old... windows black screen of death.

    Try this quoted from "VisiHow" article "Repair Windows 7 Black Screen of Death":

    They, also, have some other options there, too.
    Google search and you will find a lot of the "Windows Black Screen of Death with cursor" fixes.
     
    95Viper, Nov 26, 2018
    #2
  3. Black screen issue on Windows 10.

    Hi Preet,

    I appreciate if you could answer to a few questions to narrow down to the issue.

    • What is the make and model of the computer?
    • Did you install any third party security application?
    • Does the black screen goes automatically after a period of time?
    As an initial troubleshooting step, I suggest you to refer to the article provided below and c heck if that helps.

    https://support.microsoft.com/en-us/help/14106/windows-10-troubleshoot-black-screen-problems

    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Nov 26, 2018
    #3
  4. Ryan Fra Win User

    Q: How to fix windows 10 black screen issue?

    Endless black screen without anything but it is on

    Hi Basim,

    There are several reasons why the screen turns black only. It can be an issue with the software or hardware. Please answer the following questions:

    • Are there any major changes made on your computer before the issue started?
    • Have you performed any troubleshooting steps to fix the issue?

    For now, we suggest that you follow the troubleshooting steps from this
    link
    .

    We are looking forward to your reply.
     
    Ryan Fra, Nov 26, 2018
    #4
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Q: How to fix windows 10 black screen issue?

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