Windows 10: Quantum Break Streaming Server Down. PC Version.

Posting a new thread per Agents request.

I started a new game on 3.2.19 and when I got to the first Episode "We are unable to connect to the streaming server".


So I go looking around the web, apparently the servers have been down over a month. There's threads on here about Xbox and PC and on the steam forums.



After reading about the Xbox issues I find out that the "Entire Game" can be downloaded on the Xbox so you don't have to stream.

This is really stupid. You can download the extra 75GB of data on a console with very limited storage space but not on the PC where storage space can be expanded ad infinitum.


I've played through the entire game before with no issues. I even tried reinstalling it


Don't suggest I search for help elsewhere because I have, and it all leads to right here. I don't really want to ask "the public" but I have been unable to find an another option or an "official" support channel.


If you know a way to directly request support or a refund from the windows store, share that info please.


Please do not respond to my post unless you read all of it, fully comprehend what I have written, and have information that is helpful to this one specific issue. Useless replies to earn you "more answers" will be marked as not helpful.


Windows 10 Pro v1803 Build 17134.556 on a 200 Mbps ISP.

(Windows is not updated beyond that because Microsoft hasn't pushed a new version to my PC. Automatic updates are enabled and I am not going to force 1809 when Microsoft has a block in place for my hardware so don't suggest it).

:)

 

Quantum break for PC - crash/freeze on Act 4 - swimming pool 2010

Hi John,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing the Quantum break game on your device. Do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• Have you made any changes to the operating system prior to this issue?
• What is the complete error code/ error message of this issue?
• How exactly are you accessing the game?

I suggest you to refer to the below link about the Quantum break game, check if your system meets the requirements.

Quantum Break

Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.

 

Is there plans for a physical PC release of Quantum Break in the US?

<Original title: Quantum Break PC>

Is there plans for a physical PC release of Quantum Break in the US?

 

Can't find Quantum Break on the Windows Store anymore?

Hi Nathan,

Thank you for posting in Microsoft community.

Is the issue is specific to Quantum Break game?

I would suggest you to refer the section Feature to know whether your pc meet the minimum
system specification. And try to download the game.

https://www.microsoft.com/en-us/store/apps/quantum-break/9nblggh6h0rv#app-details

If the issue is specific to Quantum Break I would suggest you to contact game developer.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks