Windows 10: Query regarding upgrade to Windows 11.

PC health check is showing that my laptop is not compatible with windows 11 stating that my processor IntelR CoreTM i5-7200U is not supported. But this processor is present in 'Windows Processor Requirements' list. Why this has happened?Device name: DESKTOP-JPER3FH Processor: IntelR CoreTM i5-7200U CPU @ 2.50GHz 2.71 GHz Installed RAM: 12.0 GB 11.9 GB usable System type: 64-bit operating system, x64-based processor Pen and touch: No pen or touch input is available for this display Edition: Windows 10 Pro Version: 21H1 Installed on: ‎30-‎May-‎20 OS build: 19043.1288 Experience: Win

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Adobe Flash message in IE 11

Hi Sandra,

To help you out with your concern, we suggest that you disable the add-ons in Internet Explorer 11. For step by step instructions, go to this

link, then look for the title Turning off and removing add-ons.

We also suggest that you reset Internet Explorer 11 through these steps:

• Go to Internet Explorer then click the Gear icon.
• Choose Internet options > Advanced.
• Click Reset.

(Note: If you have added Favorites, back up them first before resetting the browser. )

Should you need further assistance, let us know.

Regards.

 

IE 11 not working

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.



I suggest you to follow the steps below and check if it helps.

Windows 10 has a built-in troubleshooter to check and fix issues with Internet Explorer. I would suggest you to run this troubleshooter to check if the issue is with your Explorer.

Refer these steps:

• Press Windows key +X, select Control panel

• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Explorer performance troubleshooter

And also refer the link below and check if it helps.

http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Queries regarding Windows 10 Upgrade

Hello,

Thank you for posting your query on Microsoft Community.

As per description, I understand that you have few queries regarding Windows 10 upgrade.
I will certainly help you in the right direction to fix the issue.

If you upgrade from Windows 7 Professional editions to Windows 10 then you will get Windows 10 Pro edition and if you perform a factory reset after upgrading to Windows 10, then you will get back to Windows 7 Professional in the
original factory condition when it was bought.

For more information, I would suggest you to refer to the below links and check if it helps:

Windows 10 Q&A

Frequently Asked Questions: Windows 10

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.

Thank you