Windows 10: Question BSOD when playing Warzone DRIVER_IRQL_NOT_LESS_OR_EQUAL

Discus and support Question BSOD when playing Warzone DRIVER_IRQL_NOT_LESS_OR_EQUAL in Windows 10 BSOD Crashes and Debugging to solve the problem; I'm getting a BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL when I play COD Warzone. I usually get one BSOD per hour. What I tried: Driver verifier: BSOD on... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by LFE1, May 13, 2020.

  1. LFE1 Win User

    Question BSOD when playing Warzone DRIVER_IRQL_NOT_LESS_OR_EQUAL


    I'm getting a BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL when I play COD Warzone. I usually get one BSOD per hour.

    What I tried:
    Driver verifier: BSOD on startup => "logi audio surround.sys" There seems to be a problem with this driver.
    But I don't know if the ingame crashes are related to this issue.
    With Driver verifier enabled, I couldnt get passed the booting phase, so I didn't have the chance to run the game to try get a BSOD.
    PC Boots normally again with driver verifier turned off.

    Below I posted 2 dumps: One of the game crash, one of the Logitech BSOD on startup with Driver Verifier enabled.
    I also uploaded the mini dumps here.


    Normal dump when game crashes

    Loading Dump File 051020-16562-01.dmp
    Mini Kernel Dump File: Only registers and stack trace are available
    * Path validation summary **
    Response Time ms Location
    Deferred srv*
    Symbol search path is: srv*
    Executable search path is:
    Windows 10 Kernel Version 18362 MP 12 procs Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Machine Name:
    Kernel base = 0xfffff80107a08000 PsLoadedModuleList = 0xfffff80107e50150
    Debug session time: Sun May 10 22:06:36.185 2020 UTC + 2:00
    System Uptime: 0 days 8:46:21.516
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................................................
    ....
    Loading User Symbols
    Loading unloaded module list
    .............
    For analysis of this file, run !analyze -v
    nt!KeBugCheckEx:
    fffff80107bca390 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:fffffa0188d5f090=000000000000000a
    2: kd> !analyze -v
    ***
    • *
    • Bugcheck Analysis *
    • *
    ***

    DRIVER_IRQL_NOT_LESS_OR_EQUAL d1
    An attempt was made to access a pageable or completely invalid address at an
    interrupt request level IRQL that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: fffff80187bd179e, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
    Arg4: fffff80187bd179e, address which referenced memory

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1

    Key : Analysis.CPU.Sec
    Value: 1

    Key : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-LJGAJ30

    Key : Analysis.DebugData
    Value: CreateObject

    Key : Analysis.DebugModel
    Value: CreateObject

    Key : Analysis.Elapsed.Sec
    Value: 3

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 72

    Key : Analysis.System
    Value: CreateObject


    ADDITIONAL_XML: 1

    DUMP_FILE_ATTRIBUTES: 0x8
    Kernel Generated Triage Dump

    BUGCHECK_CODE: d1

    BUGCHECK_P1: fffff80187bd179e

    BUGCHECK_P2: 2

    BUGCHECK_P3: 8

    BUGCHECK_P4: fffff80187bd179e

    READ_ADDRESS: fffff80107f7b3b8: Unable to get MiVisibleState
    Unable to get NonPagedPoolStart
    Unable to get NonPagedPoolEnd
    Unable to get PagedPoolStart
    Unable to get PagedPoolEnd
    fffff80107e323c8: Unable to get Flags value from nt!KdVersionBlock
    fffff80107e323c8: Unable to get Flags value from nt!KdVersionBlock
    unable to get nt!MmSpecialPagesInUse
    fffff80187bd179e

    CUSTOMER_CRASH_COUNT: 1

    PROCESS_NAME: Battle.net.exe

    TRAP_FRAME: fffffa0188d5f1d0 -- .trap 0xfffffa0188d5f1d0
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000cb9000 rbx=0000000000000000 rcx=00000000c0000100
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80187bd179e rsp=fffffa0188d5f360 rbp=000024efb59bbfff
    r8=00000000000000d0 r9=0000000000000000 r10=fffff80928f815a0
    r11=ffffc609849b4080 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei pl nz na pe cy
    fffff80187bd179e ?? ???
    Resetting default scope

    FAILED_INSTRUCTION_ADDRESS:
    +0
    fffff80187bd179e ?? ???

    STACK_TEXT:
    fffffa0188d5f088 fffff80107bdc1e9 : 000000000000000a fffff80187bd179e 0000000000000002 0000000000000008 : nt!KeBugCheckEx
    fffffa0188d5f090 fffff80107bd8529 : ffff910197d84180 fffff801084c237b 0000000000000000 000000000000076a : nt!KiBugCheckDispatch+0x69
    fffffa0188d5f1d0 fffff80187bd179e : fffff80105ea1180 0000000000000000 fffff80107f99400 fffff80107bd1116 : nt!KiPageFault+0x469
    fffffa0188d5f360 fffff80105ea1180 : 0000000000000000 fffff80107f99400 fffff80107bd1116 0000000000000010 : 0xfffff80187bd179e
    fffffa0188d5f368 0000000000000000 : fffff80107f99400 fffff80107bd1116 0000000000000010 0000000000040200 : 0xfffff80105ea1180


    SYMBOL_NAME: nt!KiPageFault+469

    MODULE_NAME: nt

    IMAGE_NAME: ntkrnlmp.exe

    IMAGE_VERSION: 10.0.18362.815

    STACK_COMMAND: .thread ; .cxr ; kb

    BUCKET_ID_FUNC_OFFSET: 469

    FAILURE_BUCKET_ID: AV_CODE_AV_BAD_IP_nt!KiPageFault

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    FAILURE_ID_HASH: {73cd60cc-83fa-6b76-df08-1961c31d7403}

    Followup: MachineOwner
    ---------

    Dump of BSOD on startup with Driver Verifier enabled

    * Path validation summary **
    Response Time ms Location
    Deferred srv*
    Symbol search path is: srv*
    Executable search path is:
    Windows 10 Kernel Version 18362 MP 12 procs Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Machine Name:
    Kernel base = 0xfffff8045d6b8000 PsLoadedModuleList = 0xfffff8045db00150
    Debug session time: Wed May 13 13:19:20.736 2020 UTC + 2:00
    System Uptime: 0 days 0:00:11.416
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .................
    Loading User Symbols
    Loading unloaded module list
    .....
    For analysis of this file, run !analyze -v
    nt!KeBugCheckEx:
    fffff8045d87a390 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffe9814393f420=00000000000000c4
    10: kd> !analyze -v
    ***
    • *
    • Bugcheck Analysis *
    • *
    ***

    DRIVER_VERIFIER_DETECTED_VIOLATION c4
    A device driver attempting to corrupt the system has been caught. This is
    because the driver was specified in the registry as being suspect by the
    administrator and the kernel has enabled substantial checking of this driver.
    If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
    be among the most commonly seen crashes.
    Arguments:
    Arg1: 0000000000002000, Code Integrity Issue: The caller specified an executable pool type. Expected: NonPagedPoolNx
    Arg2: fffff802e9786473, The address in the driver's code where the error was detected.
    Arg3: 0000000000000000, Pool Type.
    Arg4: 00000000324c5044, Pool Tag if provided.

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1

    Key : Analysis.CPU.Sec
    Value: 1

    Key : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-LJGAJ30

    Key : Analysis.DebugData
    Value: CreateObject

    Key : Analysis.DebugModel
    Value: CreateObject

    Key : Analysis.Elapsed.Sec
    Value: 1

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 69

    Key : Analysis.System
    Value: CreateObject


    ADDITIONAL_XML: 1

    DUMP_FILE_ATTRIBUTES: 0x8
    Kernel Generated Triage Dump

    BUGCHECK_CODE: c4

    BUGCHECK_P1: 2000

    BUGCHECK_P2: fffff802e9786473

    BUGCHECK_P3: 0

    BUGCHECK_P4: 324c5044

    BLACKBOXBSD: 1 !blackboxbsd


    BLACKBOXNTFS: 1 !blackboxntfs


    CUSTOMER_CRASH_COUNT: 1

    PROCESS_NAME: System

    STACK_TEXT:
    ffffe9814393f418 fffff8045e0286e3 : 00000000000000c4 0000000000002000 fffff802e9786473 0000000000000000 : nt!KeBugCheckEx
    ffffe9814393f420 fffff8045d9e1c9b : fffff8045dae5878 0000000000002000 fffff802e9786473 0000000000000000 : nt!VerifierBugCheckIfAppropriate+0xdf
    ffffe9814393f460 fffff8045e01fb98 : 00000000324c5044 fffff8045dae5878 fffff802e9786473 0000000000000000 : nt!VfReportIssueWithOptions+0x103
    ffffe9814393f4b0 fffff8045e03863a : 0000000000000000 0000000000000001 0000000000000018 ffffe9814393f550 : nt!VfCheckPoolType+0x90
    ffffe9814393f4f0 fffff802e9786473 : 0000000000000000 0000000000000005 0000000000000000 fffff802e97863f0 : nt!VerifierExInitializeNPagedLookasideList+0x5a
    ffffe9814393f570 0000000000000000 : 0000000000000005 0000000000000000 fffff802e97863f0 0000000000000018 : logi_audio_surround+0x6473


    SYMBOL_NAME: logi_audio_surround+6473

    MODULE_NAME: logi_audio_surround

    IMAGE_NAME: logi_audio_surround.sys

    STACK_COMMAND: .thread ; .cxr ; kb

    BUCKET_ID_FUNC_OFFSET: 6473

    FAILURE_BUCKET_ID: 0xc4_2000_logi_audio_surround!unknown_function

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    FAILURE_ID_HASH: {11e623ce-dfdf-0535-997f-db5cda3a3590}

    Followup: MachineOwner
    ---------


    :)
     
  2. Athamas Win User

    BSOD: DRIVER_IRQL_NOT_LESS_OR_EQUAL

    I have been getting random BSOD (DRIVER_IRQL_NOT_LESS_OR_EQUAL - Source: nwifi.sys) in the last 3 days. They seem to only appear when playing videos on YouYube, but it might be a coincidence.

    What has changed in the last 3 days?

    Nothing on the laptop itself. I plugged in a new keyboard and mouse (both USB), and a USB hub (USB-C).
    I also installed new drivers for the Intel Graphics and "Intel(R) Dynamic Platform and Thermal Framework Manager" as suggested by Dell Driver Updater, but this was an attempt to fix the BSOD, which already happened before updating these drivers.

    What are the laptop info and specs?

    • Text version: MEGA
    • Speccy version (can be imported into Speccy): MEGA
    • MsInfo32 Output: MEGA

    Most recent dump files?

    This is the content of C:\Windows\Minidump: (all 3 are the most recent BSOD dumps and match with the date and time of the BSODs)

    MEGA
    MEGA
    MEGA

    What have you tried?

    I have checked with the Dell System Detect utility to see if all the drivers were up to date; 2 weren't and I updated them (as written above) but that didn't solve the issue.

    I have cleaned the system Registry with the CCleaner utility, but that didn't solve the issue.

    What can I do?

    EDIT:

    Upon suggestion, I updated the killer drivers.
    All seemes fine of a while, then, after the laptop went to suspended state, I noticed the external mouse stopped working, while the touchpad worked.
    After plugging and unplugging, I rebooted.
    Laptop stuck to reboot for 6 min (usually takes 6 seconds) then BSOD: DRIVER_POWER_STATE_FAILURE.

    Log:

    MEGA
     
    Athamas, May 13, 2020
    #2
  3. Towelyey Win User
    BSOD while playing league --> Driver_IRQL_NOT_LESS_OR_EQUAL

    Updated my pc specs under 2nd computer.




    Question BSOD when playing Warzone DRIVER_IRQL_NOT_LESS_OR_EQUAL [​IMG]

    Question BSOD when playing Warzone DRIVER_IRQL_NOT_LESS_OR_EQUAL [​IMG]
     
    Towelyey, May 13, 2020
    #3
  4. Question BSOD when playing Warzone DRIVER_IRQL_NOT_LESS_OR_EQUAL

    Cannot play Cod Warzone with DirectX 12 ??

    I cannot play Cod Warzone, it is show that "The game couldn't start because your operating system does not support DirectX 12".

    How can I fix this issue ??
     
    CoffeePlzzz, May 13, 2020
    #4
Thema:

Question BSOD when playing Warzone DRIVER_IRQL_NOT_LESS_OR_EQUAL

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